
BMW of Mountain View
Mountain View, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,123 reviews
This dealership is great! We ended up trading in our X7 with BMW of Mountain View recently. They were honest and upfront about all costs and current condition if the car we we We ended up trading in our X7 with BMW of Mountain View recently. They were honest and upfront about all costs and current condition if the car we were getting… which you don’t always get with dealerships. 10/10 will be coming back for our next purchase. More
Process was super easy at the Mountain View service department. Was able to make an appointment online, showed up to my appointment a little early and was helped right away. They were clear on any addi department. Was able to make an appointment online, showed up to my appointment a little early and was helped right away. They were clear on any additional charges for specific services that were not covered and when I refused the additional services the technician was not pushy at all, said no problem and moved on. I waited at the lounge area which was clean and spacious. Complimentary coffee, tea, water was available. My car was ready in a little over 2 hours. Only negative was that they usually wash the outside of the car but that didn’t happen at this service. More
Had a fantastic experience at BMW! The service was top-notch, and we were assisted by Kevin, who was professional, knowledgeable, and incredibly helpful throughout the entire process. The service was top-notch, and we were assisted by Kevin, who was professional, knowledgeable, and incredibly helpful throughout the entire process. Highly recommend! More
I leased an i4 recently. I cannot say enough about Nazareth Canchano who was my salesperson. He was very transparent and honest and he went out of the way to get the best dea I cannot say enough about Nazareth Canchano who was my salesperson. He was very transparent and honest and he went out of the way to get the best deal. He was very articulate in explaining the process. He was kind enough to deliver the vehicle home the same night driving close to three hours after a hard days work. He was also very prompt responding to my follow up questions. This was exemplary service I would rate this at the top thanks my need to Narareth! More
My car recently had a coolant leakage issue. It was initially serviced at a different dealership, but they were unable to resolve the problem and, to my surprise, informed me that the repair wou It was initially serviced at a different dealership, but they were unable to resolve the problem and, to my surprise, informed me that the repair wouldn’t be covered under warranty, even though the car is still within the warranty period. I decided to bring the car to the Mountain View, where I had great experiences in the past, even though it's a bit farther from home. Kevin Tran was my service advisor, and he was excellent from start to finish. He quickly confirmed that the repair was indeed covered under warranty, coordinated with the technician to identify the root cause, and kept me promptly updated throughout the process. He also arranged a loaner car so I could continue my daily commute without disruption. The repair was completed within a reasonable time frame, and I was very satisfied with the service. Kevin was not only professional and efficient, but also genuinely kind and easy to talk to, which made the entire experience much more comfortable. Overall, a great experience, highly recommended. More