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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,082 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,082 reviews

October 03, 2023

Always have an excellent experience every time I bring my car for service. My service advisor Daniel Martinez and the entire service team is very professional. The service is very thorough and completed in t More

by Ramon V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
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Oct 05, 2023 -

BMW of Mountain View responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Mountain View. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

October 02, 2023

The service advisor Marc Nappi is very professional. The service is thorough and was completed in timely manner. Great service. Highly recommended. More

by J Zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
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Oct 05, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2023

I took my 650 in for service and had an amazing experience. I was very pleased with the service received from Justin Wyatt, excellent customer service I highly recommend him. More

by vgamboa25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Wyatt
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Oct 02, 2023 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2023

It was an amazing experience. The entire team is professional and I received an extraordinary service. I would like to shot out a special thanks to Sean. He definitely went abov More

by Shahrzad.adeli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahram Fakhraei (Sean)
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Oct 02, 2023 -

BMW of Mountain View responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mountain View! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 26, 2023

I was satisfied with the way BMW MountainView took care of my BMW 5 Series. Very thorough on checking out the issues of my car. Kyle provided me timely updates when my car will be ready. I will definitely More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Sep 28, 2023 -

BMW of Mountain View responded

Hi Joanne, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 26, 2023

Branden was great and took care of the recall and extra work under warranty— all for free!! More

by Bimmer girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden
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Sep 28, 2023 -

BMW of Mountain View responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Sep 28, 2023 -

Bimmer girl responded

Branden was great and took care of the recall and extra work under warranty— all for free!!

September 26, 2023

I like the video walk-throughs, service advisors are excellent and knowledgeable. It’s easy to drop the car off and pick it up. More

by bl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Osello
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Sep 28, 2023 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 24, 2023

Easy going and helpful people. I did not feel pressured. They were also accommodating to my schedule. More

by Pramod M.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Beronia
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Sep 25, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 19, 2023

Very now c’è people. I wish my paperwork would have all been ready to go when I got there like they told me it would. I flew from So California to pick up this car and More

by Bmw owner
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suraj Viswanathan
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Sep 20, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (650) 200-0149 to discuss what we can do to help.

September 19, 2023

Dealership always performs service on time with quality! ! Excellent service by Wayne Chan!! I bought my last BMW here and highly recommend them!! More

by wldewald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
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Sep 22, 2023 -

BMW of Mountain View responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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