BMW of Mountain View

I DO NOT RECOMMEND THIS PLACE IF YOU'RE BUYING A USED CAR, SPECIALLY ENTRY LEVEL SERIES 3. I've been searching for a used series 3 for a while and finally I've seen a very good car and really like the CAR, SPECIALLY ENTRY LEVEL SERIES 3. I've been searching for a used series 3 for a while and finally I've seen a very good car and really like the car online. I decided to go there, bring my family with me and hoping I can bring home the car that day. At first, no one seems to show interest, and finally after few minutes this guy came and help me and I ask for the car I like. he showed it to me, test drive and when we comes back...he asked my number and tell me to wait. I've waited for more than an hour and decided to go home since I never heard from that guy anymore. Upon my way out, I saw him with other customer who wants to buy Series 6. This only tells me that this guy is too greedy and since he's getting more on that customer..he forgot about me. I decided to go Fremont BMW and the service is way way better, I can't even compare how they treated me. Ended up buying a new top of the line Series 3 which I'm very happy because of excellent service. Hope you guys treat your customer the same way!!! More

I would like to commend Michael Borbet in providing a no nonsense and straightforward buying experience. He made every aspect of the deal from transferring the car from the sister dealership, finance, trade nonsense and straightforward buying experience. He made every aspect of the deal from transferring the car from the sister dealership, finance, trade in and closing the deal a wonderful experience. I have bought many cars in my life because I am pretty much the go to guy in my extended family to be there to help in buying a vehicle. I have got to say that his approach is impeccable and he will never steer you wrong. Yes I know there is a cliche that a car buying experience is like pulling teeth but I promise you if you look for Michael he will make the whole experience agreeable and make sure that every detail is to your satisfaction. More

Armen Abrahamian was an incredible guy to deal with. Made the process of buying my dream car absolutely painless. He is very friendly, personable, accommodating and simply the best person I have ever bought the process of buying my dream car absolutely painless. He is very friendly, personable, accommodating and simply the best person I have ever bought a car from. Would recommend this place to anyone. More

Never ever go there! There is huge labor charge difference between BMW Mountain View and other BMW dealers. They will quote the price they wish. Check the price with other BMW dealers before you co difference between BMW Mountain View and other BMW dealers. They will quote the price they wish. Check the price with other BMW dealers before you commit to anything at BMW Mountain View. More

Very smooth buying process. Raj and Eric were absolutely professional. Service was excellent. Very prompt communication. Took time to explain the features and was willing to talk to me even though it was da professional. Service was excellent. Very prompt communication. Took time to explain the features and was willing to talk to me even though it was day off for them which shows their commitment. More

Wandered in to browse; drove away in a new BMW. Immaculate customer service with comfortable sales balance of listening and talking. Setting a high standard for the BMW experience. Immaculate customer service with comfortable sales balance of listening and talking. Setting a high standard for the BMW experience. More

I have been on the search for a low mileage, excellent condition e46 M3 for quite some time and I am glad to have found it at this dealership. Hamid was very knowledgeable and assured me that everything condition e46 M3 for quite some time and I am glad to have found it at this dealership. Hamid was very knowledgeable and assured me that everything will work out. I got there on a late Friday night and I am grateful for the professionalism and patience Hamid and the staff had to ensure everything was in order. I have to come back to fix the 3rd brake light and Hamid promptly replied back to have it taken care of. I will drive to Mountain View BMW from Dublin, just because of the quality of service Hamid has shown. More

It was a great experience to work with Raj Poojary. He understood my requirements and was able to give me quite a few options. It was pleasant to negotiate a price with him as he worked with me to see how understood my requirements and was able to give me quite a few options. It was pleasant to negotiate a price with him as he worked with me to see how we could close the deal. I will recommend this dealership as wel as Raj to others. Thsi si the second tiem I have bought a new car from this dealership even though there is another dealership much closer to me. More

I'd like to thank Mr. Michael Salemi for his excellent customer service in the purchase of my 2013 BMW. I have received a great service from Mr. Salemi, especially after comparing it to my experiences at customer service in the purchase of my 2013 BMW. I have received a great service from Mr. Salemi, especially after comparing it to my experiences at other BMW dealers. He immediately approached me with a pleasant attitude, patiently answered all my questions, and showed me all the different models/colors I wanted to see, with no pressure at all. He spent a great amount of time searching for the best possible deal, and stayed late to close the deal. He also followed up with me after the deal was made for some finishing details. He patiently showed me how to use and navigate through the car's monitor, and offered me to call him with any further question. Overall excellent customer service. He made my car transaction a very nice experience. Again, outstanding experience. More

I recently relocated from Canada and ordered an X3 over I recently relocated from Canada and ordered an X3 over the phone/email with Michael. My relocation date moved around a bunch and he was very accommo I recently relocated from Canada and ordered an X3 over the phone/email with Michael. My relocation date moved around a bunch and he was very accommodating. I wouldn't hesitate to recommend purchasing a vehicle from Michael @ BMW of Mountain View. More