BMW of Mountain View

Wayne is the service department saved the day! I just moved to the area and walked in without an appointment and he provided a loaner car straight away and serviced my car! I was a day away from my warra moved to the area and walked in without an appointment and he provided a loaner car straight away and serviced my car! I was a day away from my warranty expiring and didn't know and he got it all taken care of! He went above and beyond, updating me each step of the way and going over any charges prior to working on anything so there were no surprises. Even got ALL of the bugs off my car after a long road trip. They really cleaned my car up nicely. THANK YOU SO MUCH and thank you to the mechanic that repaired the mechanicals. I couldn't have asked for a better experience! More

Always get great service here. Never disappointed. Staff that cares, they inform, highlight only what’s needed, always take time to thoroughly answer questions, concerns and provide guidance without pressur that cares, they inform, highlight only what’s needed, always take time to thoroughly answer questions, concerns and provide guidance without pressure. Will always come back here. More

Majid Behmaram was very helpful in providing us with the information about the car. Yes, it took a long time for to negotiate the price for the trade-in & the new car. But the Manager - Raj Pal was very a information about the car. Yes, it took a long time for to negotiate the price for the trade-in & the new car. But the Manager - Raj Pal was very assertive & made the process very easy. More

Great service. Easy pick up and drop off. Easy to get a loaner or ride if needed. Wayne was very helpful every step of the way. My car is running like a top! loaner or ride if needed. Wayne was very helpful every step of the way. My car is running like a top! More

They always try to be very customer favorable. Due to the pandemic the service department has also been affected with what seems to be a loss of employees, but they still maintain a very good level of servic pandemic the service department has also been affected with what seems to be a loss of employees, but they still maintain a very good level of service. More

Gaurav provided a great service and a great price. I am happy with my purchase and working with my local dealership. Looking forward to my new X3. happy with my purchase and working with my local dealership. Looking forward to my new X3. More

When it comes to Service It really depends on the person who is helping you. I have had very bad and unprofessional experiences in this location before. But Mark Sleiman is really nice and helpful. Makes yo who is helping you. I have had very bad and unprofessional experiences in this location before. But Mark Sleiman is really nice and helpful. Makes your service experience pleasant. Thank you. More

Jeremy Welsh was very helpful in the process of getting my new BMW. It is a long process, with lots of documents and requirements, and his support is highly appreciated. The whole team at BMW Mountain View my new BMW. It is a long process, with lots of documents and requirements, and his support is highly appreciated. The whole team at BMW Mountain View was amazing, making me get the car after 1 week of the test drive. More

Daniel Martinez was my service representative. He was super professional and handled my car trouble in the most expedient manner. I highly recommend. This dealership and Daniel if you can get him. super professional and handled my car trouble in the most expedient manner. I highly recommend. This dealership and Daniel if you can get him. More