BMW of Mountain View

Wayne was very courteous and professional. Exceptional service at this dealership. With no appointment they took my car for maintenance service and did an excellent job. service at this dealership. With no appointment they took my car for maintenance service and did an excellent job. More

Wayne is friendly, helpful, and really gives his best to make sure everything goes smoothly in a timely manner. make sure everything goes smoothly in a timely manner. More

I had two recent visits for an airbag recall. Wayne provided fast and courteous service both times, and the dealership includes a comfortable waiting area. provided fast and courteous service both times, and the dealership includes a comfortable waiting area. More

Great products and service department. Knowledgeable discussions about the choices/alternatives offered; and whether or not covered by warranty. We appreciate the maintenance and warranty programs offe discussions about the choices/alternatives offered; and whether or not covered by warranty. We appreciate the maintenance and warranty programs offered by BMW. More

Good shop nice people timely service responsive business they should provide quick car wash with any services rendered by the customer for how much they pay for the vehicle they should provide quick car wash with any services rendered by the customer for how much they pay for the vehicle More

Wayne is the service department saved the day! I just moved to the area and walked in without an appointment and he provided a loaner car straight away and serviced my car! I was a day away from my warra moved to the area and walked in without an appointment and he provided a loaner car straight away and serviced my car! I was a day away from my warranty expiring and didn't know and he got it all taken care of! He went above and beyond, updating me each step of the way and going over any charges prior to working on anything so there were no surprises. Even got ALL of the bugs off my car after a long road trip. They really cleaned my car up nicely. THANK YOU SO MUCH and thank you to the mechanic that repaired the mechanicals. I couldn't have asked for a better experience! More

Always get great service here. Never disappointed. Staff that cares, they inform, highlight only what’s needed, always take time to thoroughly answer questions, concerns and provide guidance without pressur that cares, they inform, highlight only what’s needed, always take time to thoroughly answer questions, concerns and provide guidance without pressure. Will always come back here. More

Majid Behmaram was very helpful in providing us with the information about the car. Yes, it took a long time for to negotiate the price for the trade-in & the new car. But the Manager - Raj Pal was very a information about the car. Yes, it took a long time for to negotiate the price for the trade-in & the new car. But the Manager - Raj Pal was very assertive & made the process very easy. More

Great service. Easy pick up and drop off. Easy to get a loaner or ride if needed. Wayne was very helpful every step of the way. My car is running like a top! loaner or ride if needed. Wayne was very helpful every step of the way. My car is running like a top! More

They always try to be very customer favorable. Due to the pandemic the service department has also been affected with what seems to be a loss of employees, but they still maintain a very good level of servic pandemic the service department has also been affected with what seems to be a loss of employees, but they still maintain a very good level of service. More