BMW of Monterey

This is our second experience with BMW of Monterey. We found the sales and financial staff very helpful. Jeff, our sales rep, was knowledgeable and not at all pushy. His personality made it very easy t found the sales and financial staff very helpful. Jeff, our sales rep, was knowledgeable and not at all pushy. His personality made it very easy to ask questions and get clear and accurate answers. We weren't looking for a high pressure sales job and Jeff's easy going manner made our decision to purchase not one but two vehicles on the same day very easy. Julia, in the finance department was extremely helpful working with us to work out payments that were acceptable to us. She made our options of the various warranties available easy to understand. At the end of a very long but happy day, we left with two pretty terrific cars - a mini clubman, which my husband had many years ago in England, and a BMW x5 , my dream suv. Would I recommend this dealership to my family and friends? For sure! More

I feel so glad and comfortable when purchased a vehicle with your dealer ship. Especially, I have a chance to work with Michael Godick as he's very nice, kindly and very responsible in his job. I'm so gla with your dealer ship. Especially, I have a chance to work with Michael Godick as he's very nice, kindly and very responsible in his job. I'm so glad with the vehicle that I got from you. Thank you very much! Best regards, Kristin. More

The sales process allowed information to be gathered so a purchase decision could be made, and was very professional. The paperwork portion was streamlined so minimum time was needed to complete the purchase purchase decision could be made, and was very professional. The paperwork portion was streamlined so minimum time was needed to complete the purchase. More

I leased a new 2011 BMW through Gabe Sollecito and couldn't imagine working with anyone else. This was my second lease with Gabe. His client service is excellent! Thank you Gabe and to everyone in the couldn't imagine working with anyone else. This was my second lease with Gabe. His client service is excellent! Thank you Gabe and to everyone in the finance department for working so hard and for getting me such an amazing deal on my new car and my lease return! More

Our experience at BMW of Monterey was exceptional! Bob Thomas is very professional and helpful! He made our buying experience easy and hassle free! Will definitely consider BMW of Monterey again when in Thomas is very professional and helpful! He made our buying experience easy and hassle free! Will definitely consider BMW of Monterey again when in the market for another new car! Terri & Jeff More

This is the 5th to 7th BMW my family has purchased through Bob Thomas. While we certainly like the cars, the service from Bob is a huge draw. through Bob Thomas. While we certainly like the cars, the service from Bob is a huge draw. More

Absolutely the BEST car purchase experience I've had in my life. I've purchased three new cars in the past four months alone and I dreaded every one of them. I generally don't think much of folks in the my life. I've purchased three new cars in the past four months alone and I dreaded every one of them. I generally don't think much of folks in the car sales business. It's unlikely that will change, but my experience with BMW of Monterey wasn't anything like my previous purchases. There was no pressure. I did my research ahead of time and when I thought I was ready, I entered tke dealership ready for a hard negotiation over price. I believe in being fair with the dealer as I know that they are a business, but I expect them to be fair with me as well. This is the first dealership that didn't play a lot of games with me. I told them what I thought was fair and how I arrived at my price and before I could finish, the Sales Manager (Joe Adams) told me that he only wanted my business and he quickly beat all previous offers that I had from other BMW dealers in the area. He also beat the price I was prepared to pay based on my research. My initial Sales Associate (Steven Wright) was extremely knowledgeable, helpful and patient. I had to special order my car and he retired before it arrived, but he did a nice hand-off to my new Sales Associate (Jeff Morgan) who was absolutely great. Again, no pressure, great communication, and very thorough and helpful during the delivery. Each of these gentlemen are very personable and professional and I would highly recommend them and this dealership to anyone who is looking for the products they sell. While mine was a business transaction and I'd never spoken to Joe, Jeff or Steven before, they really made my wife and I feel like we were long-time friends. The product is good, but I ended up buying it based on my experience with these three and I have already tried to steer my friends who are car shopping toward them. I've NEVER posted an on-line review before, but they earned it! More

I purchase vehicles at BMW of Monterey because of the amazing saleperson Gabe Sollecito. I could easy go to Stevens Creek or another BMW dealer, but return to Monetery simply because I feel that Gabe pr amazing saleperson Gabe Sollecito. I could easy go to Stevens Creek or another BMW dealer, but return to Monetery simply because I feel that Gabe provides me with such excellent service. I feel that when he sells me a car that he is giving me the best deal for me. He is honest, smart, professional and kind and a wonderful asset to BMW. I would follow him to any BMW dealership! This time areound I was also fortunate to meet the finance manager Stephanie. I cannot tell you how wonderful she was in helping get the best financing. I am sp pleased with my latest experience. BMW are incredible machines and I love to drive them, but if I did not have such great customer service, I would drive something else. It's all about how you are treated and Gabe and Stephanie understand this. Everything about this dealer is exceptional. Thanks, Leslie Connors More

I had a great purchasing experience at the BMW of Monterey. George was exceptional in providing me with a great buying experience. What really got me was the personal attention he extended along with Monterey. George was exceptional in providing me with a great buying experience. What really got me was the personal attention he extended along with the patience he exhibited in working with us through the process. We live in the bay area and we purchased our vehicle in Monterey despite the fact that there are probably 5-6 bmw dealerships around our house. That goes to say how much we enjoyed our buying experience at the BMW of Monterey. This review would be incomplete without a mention of all the supporting staff that worked around George to make this happen... Gary Kihs worked tirelessly with us through the negotiations to make it work for both us and the dealership (yes, it has to work for both parties for the deal to go through... :). Michael "Misha" Godick has been great with handling our "post sales" experience. Needless to say, BMW of Monterey is on the top of the list as far as my choice of a BMW dealership is concerned. Himanshu More

I drove 120 miles to deal with this dealership since I have had such a tremendously positive experience in the past. They surpassed themselves on this transaction. I highly recommend this group and Bob Th have had such a tremendously positive experience in the past. They surpassed themselves on this transaction. I highly recommend this group and Bob Thomas in particular More