BMW of Monterey

Great customer service, I told Gary I would be coming in late (close to closing time) and If they would still be open, and they accommodated. late (close to closing time) and If they would still be open, and they accommodated. More

We had contacted the sales manager and were very direct with our requirements regarding payments and trade in. There was a car that matched our needs, we came in, test drove it and purchased. So simple, no with our requirements regarding payments and trade in. There was a car that matched our needs, we came in, test drove it and purchased. So simple, no pushiness and very professional. Michael was very honest, up front, knowledgeable and helpful. They do mention that they want a good rating, but they do earn it. Previous experience with different a sales manager and sales person was less successful. More

Bob Thomas is the best salesman I have ever worked with. He is knowledgeable beyond any BMW representative I have ever talked to and has a long history with selling this remarkable automobile. I first met He is knowledgeable beyond any BMW representative I have ever talked to and has a long history with selling this remarkable automobile. I first met Bob ten years ago when I walked into the Monterey showroom and wanted to test drive a 5-series. Bob demonstrated the attributes of a BMW and I was suddenly a convert. I had purchased three Mercedes in previous years and quickly learned what I had been missing. Bob treats his clients like his best friend and never misleads or over states facts. So far, I have purchased two BMW's from Bob and my daughter has also purchased two BMW's from Bob on my recommendation. I also tell everyone about my wonderful experiences dealing with Bob and I am already looking forward to my next purchase through Bob. Before retirement, I had operated my own retail business and was never fortunate enough to find an employee or salesman with the wonderful qualities that Bob has. He is without a doubt the premier salesman at Monterey BMW. More

Everyone was great, once they found the car for me. It took a while to locate a z4 that was manual. Mike took me around and showed me everything I would need to know to be able to drive the car off the lo took a while to locate a z4 that was manual. Mike took me around and showed me everything I would need to know to be able to drive the car off the lot. More

I was very happy with the service I recieved from Gary and the whole experience went very smoothly.He was very informative and was able to answer all my questions that I had. and the whole experience went very smoothly.He was very informative and was able to answer all my questions that I had. More

Gary Picked me up from my house when I was completely stranded due to my x vehicle ejecting parts off of it at rapid pace. Gary handled the sale extremely well and remained professional at all times. I stranded due to my x vehicle ejecting parts off of it at rapid pace. Gary handled the sale extremely well and remained professional at all times. I will buying cars from Gary in the future. Thanks again for the great service and selling cars that are actually fun to drive. Ricky Schmidt More

Gary made the whole transaction very easy. We agreed on a price before I headed down to the dealership. I avoided wasting a lot of my time at the dealership going through rounds of painful negotiations. a price before I headed down to the dealership. I avoided wasting a lot of my time at the dealership going through rounds of painful negotiations. He was accommodating to my schedule and respected my time. At the end of the day, I feel like I got the car that I wanted at a reasonable price. Most of the paper work was completed before I got there. I really only had to be there for about an hour to get everything done and out the door. I would use Monterey BMW again in the future and would recommend Gary to anyone considering shopping at Monterey BMW. More

Michael and the management team are very professional, passionate, and knowledgable when it comes to BMW vehicles. Simply the most professional dealership in the area. A real pleasure to deal with. passionate, and knowledgable when it comes to BMW vehicles. Simply the most professional dealership in the area. A real pleasure to deal with. More

Bob Thomas is so tuned to his clientele. Theres a lot to be said about working with a company and an employee who is so proactive and understands the individuality of each client. Every visit is worry free be said about working with a company and an employee who is so proactive and understands the individuality of each client. Every visit is worry free, simple and efficient. More

Michael Godick was the greatest. There was absolutely no pressure and he offered us a long test ride. We probably puschased .the lowest priced vehicle on the lot and he gave us the VIP treatment like we p pressure and he offered us a long test ride. We probably puschased .the lowest priced vehicle on the lot and he gave us the VIP treatment like we purchased a vehicle $100K +. In addition,the Finance Manager was very pleasant and there was no pressure. The Mercedes was washed,cleaned and a full tank of fuel.The entire experience was painless and a real joy.Please share this with the entire staff. Should the need arise to purchase another vehicle,you will be our 1st choice. Best wishes to everyone. We remain a totally satisfied customer Ken and Kris More