BMW of Monterey

Gabe was great. I felt he was very fair with us. He was excellent at giving me the all the instructions I needed with my new car, something a few years ago wasn't necessary, but now days you really do need excellent at giving me the all the instructions I needed with my new car, something a few years ago wasn't necessary, but now days you really do need a class or two... I went to a few BMW dealers in SF Bay Area, but Seaside had a much better customer appeal, not such high pressure. More

Gary Kihs and the staff at BMW of Monterey were fantastic in working with us on the purchase of our 2013 X5 50i. Throughout the entire process our CA was patient, curteous and very personable. Gary answered in working with us on the purchase of our 2013 X5 50i. Throughout the entire process our CA was patient, curteous and very personable. Gary answered all our questions and made us feel well taken care of throughout the entire process. Emails were answered in a timely fashion and phone calls returned promptly. Everyone at BMW of Monetery was very friendly and easy to work with. This was our first purchase of a new BMW. It was a very enjoyable stress free experience. I owe this primarily to the excellent service and support that Gary Kihs provided. After this, Gary feels like one of the family. My 4 year old keeps asking when we can visit Gary again! More

The staff was helpful. The dealership environment was calm. The salesperson was low key and knowledgable. The test drive environment was perfect i.e., no traffic two lane road. calm. The salesperson was low key and knowledgable. The test drive environment was perfect i.e., no traffic two lane road. More

We were looking for a late-model BMW for my wife so I visited your Web site and noticed a couple of cars that seemed to fit our needs. I sent a message via your site (this was early evening). I was surpi visited your Web site and noticed a couple of cars that seemed to fit our needs. I sent a message via your site (this was early evening). I was surpised to receive a phone call shortly thereafter from Gary Kihs, and after a conversation with him about what we were looking for, Gary suggested an excellent Dealer-Certified car for us to consider. We met with Gary the following day and were very pleased and impressed with Gary's detailed knowledge of the car and the considerable efforts he went to in explaining all of its vast and complicated (to us!) electronics and computer systems. We purchased the car, and a couple of days later received a follow-up call from Gary to see how we were doing with the car and to offer any further assistance we needed. Excellent service all around, and a beautiful and amazing car, too! More

I got a such great deal or should I say steal from Michael Godick for a 3 year lease. He is not a typical sales man. He does what he says and very straightforward without any drama or unnecessary fal Michael Godick for a 3 year lease. He is not a typical sales man. He does what he says and very straightforward without any drama or unnecessary false promises. Very nice person and great to work with. I am not just saying this because I got a good deal. Honestly couldn't have been better with this dealership. No sales pressure, excellent customer service. Overal 10 out of 10. More

A+++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++Knowledgable, helpful and curious staff made t ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++Knowledgable, helpful and curious staff made this a very rewarding experience. This dealership strives to be above average and succeeds in doing so. I would recommend them to family and friends. Thanks! More

Bob is the best !!!! Do thankful Bob and finding a SUV Bob is the best !!!! Do thankful Bob and finding a SUV the I really love. I will always send my friend to Bob. Thank you Bob is the best !!!! Do thankful Bob and finding a SUV the I really love. I will always send my friend to Bob. Thank you More

We were traveling to Monterey from Fresno. We had a blowout on a tire about 5 miles north of Seaside. I called the dealer at 5:30 0n Friday night asking for help. The receptionist was friendly and help blowout on a tire about 5 miles north of Seaside. I called the dealer at 5:30 0n Friday night asking for help. The receptionist was friendly and helpful. She said I could have my car towed there worked on the next day. Once we arrived I met Christopher. He certainly was not what I am used to while getting BMW service. I was expecting a snobb, as I usually encounter at my hometown dealership(Weber BMW in Fresno). I was quite taken back by his helpful manner,and friendly attitude. I needed a rental car, and service on Saturday. Everything I needed,and asked for was "No Problem". What a great attitude and customer service. Thank you again BMW of Monterey,and Christopher!!!!!!!! More

great Job. I'm very happy about everything. great great Job. I'm very happy about everything. great service, very friendly and good selection of vehicles. i will most likely recommend this dealer to great Job. I'm very happy about everything. great service, very friendly and good selection of vehicles. i will most likely recommend this dealer to my friend and family. More

My wife and I came to this dealership after visiting Stevens Creek BMW. Our experience at Stevens Creek BMW was poor. As we are often in the Monterey area we decided to explore and experience BMW of M Stevens Creek BMW. Our experience at Stevens Creek BMW was poor. As we are often in the Monterey area we decided to explore and experience BMW of Monterey. It was immediately and qualitatively an improvement from your experience at Stevens Creek. BMW of Monterey has a friendly, professional, and has competent staff. Paul Giovino greeted us and invited into his office, we chatted a few minutes, then he located Bob Thomas who worked with us to complete our lease. We felt valued as customers. Thanks. Russ Pugh More