BMW of Monterey

Gary was exceptional throughout the whole sales process. I work in the car business and have seen a lot of salespeople work deals. Gary was very knowlegable with the product and thoroughly explained every I work in the car business and have seen a lot of salespeople work deals. Gary was very knowlegable with the product and thoroughly explained everything about our car during the delivery. Kudos to Gary and we look forward to doing business with him in the future. Ray and Janice Balba More

Michael Misha Godlck is a very good sales person and knowledgeable. I recommend him to all my friends. I drove almost 120 miles. He didn't disappoint me at all knowledgeable. I recommend him to all my friends. I drove almost 120 miles. He didn't disappoint me at all More

we went to BMW of Monterey because of the service that we got on the phone when we wer just looking for information. Gary Kihs was a pleasure to work with. he really knew his stuff and we were able to orde got on the phone when we wer just looking for information. Gary Kihs was a pleasure to work with. he really knew his stuff and we were able to order a car with better features for less than we had been quoted by another dealership that was closer to us. it was well worth the trip. More

I purchased a 2013 528i. Just went in to test drive and ended up buying the car. Love it. Eddie was great. Very helpful and not pushy at all. I feel I got a very fair deal. Excellent follow up. The wh ended up buying the car. Love it. Eddie was great. Very helpful and not pushy at all. I feel I got a very fair deal. Excellent follow up. The whole process took awhile, but I was very well informed. I definitely recommend the dealership. More

I'm very satisfied with the service given by the sales person especially Michael Godick. I tried to look other BMW dealer and I found that BMW of Monterey gave me the best deal for the model I want. sales person especially Michael Godick. I tried to look other BMW dealer and I found that BMW of Monterey gave me the best deal for the model I want. I felt that the sales person Michael was just so honest dealing and giving details about the car that I want to have and that made me decide to purchased the car from Monterey. I really appreciate all the calls and email he made from the time we first talked to the time I got it. More

It was the day before the Forth of July and my family and I were en route to The Monterey Aquarium from Los Angeles. We were on the famous route 1 scenic drive when the Check Engine light came on. For those I were en route to The Monterey Aquarium from Los Angeles. We were on the famous route 1 scenic drive when the Check Engine light came on. For those who know this route, there is limited shoulder to pull over on and the fear of breaking down was haunting me. I had to make it 50 more miles to Monterey so I can drop off my family at the Aquarium and fine a BMW service center. Once I made it to Monterey I did a quick search for a service center. Come to find out, I found the friendliest, most professional BMW Dealerships around (I knew I was not in L.A. any longer). I called in for an appointment. Fully booked! All I wanted was to bring my Ultimate Driving Machine in for a quick diagnostic check to see if I can safely drive back to L.A. Not expecting any service to be done, due to the dealership being fully booked. Lucky for me, I walked in and meet Christopher Almeida. What a wonderful service advisor!!! I would love to hire a person like him. Christopher not only took care of my car, but had it fixed and error free for my worrie free trip back home. Thanks to him, my family and I had a wonderful trip. I hope this dearship knows how lucky they are. I sure know how luck I was :-) Thanks for all your help, Chirstopher. I truly appriciate it. On a side note: Christine and Jose' were kind enough to drop me off and pick me up at the Monterey Aquarium. We had wonderful conversations. I wish you both and your family's well. All the best, Mark M. DiMuzio More

I had never met Eddie Ortega before and was missing my original salesperson, Cliff Gaston. Eddie immediately won me over and was an excellent communicator and very friendly and did a great job for me. I original salesperson, Cliff Gaston. Eddie immediately won me over and was an excellent communicator and very friendly and did a great job for me. I felt very comfortable and will pln in the future to do more business with BMW and hopefully Eddie. More

I've been looking for the perfect car for the past 3 months. From Bay Area BMW to NorCal BMW, finally came across Monterey BMW. Gary Kihs has been tremendously helpful. Gary provided me with the best pr months. From Bay Area BMW to NorCal BMW, finally came across Monterey BMW. Gary Kihs has been tremendously helpful. Gary provided me with the best pricing that beats all the dealerships that I've visited, he also looked out for me in other ways to save as much money as possible. It's been a great pleasure to work with Gary, he completely changes my view of car shopping experience. I highly recommend Gary Kihs and Monterey BMW. More

We recently made the decision to purchase a BMW. My husband does not like looking at cars all day long, nor does he like high pressure sales people. I reviewed the website for BMW Monterey and found a husband does not like looking at cars all day long, nor does he like high pressure sales people. I reviewed the website for BMW Monterey and found a used BMW that looked perfect for our needs. I placed only one call to the sales department and they made the rest of the process extremely easy. Our sales representative, Gabe, was very knowledgeable and a pleasure to work with. He was very professional, prompt and provided excellent service. We feel confident that we purchased a great car. More

Kenny Lampton is the best Service Advisor. He listened carefully to what my issues were, and how a different advisor did not follow through. He went the extra mile to help me resolve the issues, and worke carefully to what my issues were, and how a different advisor did not follow through. He went the extra mile to help me resolve the issues, and worked to resolve the issue on my car on the spot rather than make me come back. He also was very patient with my lack of ability to describe auto jargon, and understood what I needed. He is a great asset. You could tell he cares about the company and the customer. He also provided up to date status while I was waiting. Excellent experience. He worked very hard to help me and I could tell a couple employees he had to deal with we're not that helpful. He had the most amazing patience and kind nature. He made me feel very comfortable and I felt I could trust him. Bob Thomas is an amazing car consultant/salesman. I've been buying and leasing cars for 25 years and Bob has been the best experience Ive ever had. I was very unsure about what I wanted. He was so patient with me and provided information on all my options with no pressure. I felt he cares and enjoys his work. Also after I got my car I came back a couple times with questions about how my car works and he took time with me to teach me about some of the options in the car. I will for sure go back to him for my next car. I trust him and he is very kind and professional. Not only is he an asset to BMW, he is an asset to the car industry. I wish everyone was like him. I think people would buy more cars. These days it is so rare to experience amazing customer service. I love the BMW, but even if I didn't I would just continue to lease or purchase BMWs just because of Bob an people like Kenny. More