BMW of Monterey

Great dealership! This experience I had overall was fantastic! They worked with me to fit my payments out perfectly, and I was very happy! Love my new X3!!!!!!! This experience I had overall was fantastic! They worked with me to fit my payments out perfectly, and I was very happy! Love my new X3!!!!!!! More

It's a Deal I stopped at BMW to learn about the 6 series Gran Coupe. Michael Godick greeted me and when I told him what I was interested in, he showed me the ran I stopped at BMW to learn about the 6 series Gran Coupe. Michael Godick greeted me and when I told him what I was interested in, he showed me the range of cars - from the 640i all the way to the M6 and the Alpina. The models the dealership stocked were well equipped and allowed me to see what was possible. Michael made it easy for me to drive both the 650 and the M6. He priced them out for me and showed me a possible trade value for my car. Finally, I said I might rather go with the 640i. No problem, Michael let me drive one of those. As we drove, Michael explained all the features on the car, and there are plenty of them. All the cars were great, so I wanted time to think and said I would come back. The next day Michael called to say that he was able to get me a better price on my trade in. I told him I wanted to see one of the 6 series he had mentioned to see how easy entry and exit was. No problem. When I got to the showroom, Michael not only had the car I wanted to look at ready for me, but also suggested I look at an M5 since it might give easier entry and exit (he had picked up on my needs and had a solution). We drove both cars, and I decided on the 650i. I wanted to make sure my wife liked to color, so Michael suggested I take it home over night. The next day we did the deal, and I am very happy with the car. I was back a couple of days later with a few questions. Michael is very knowledgeable and explains things very clearly. For a technically oriented person like me, this is a pleasure. More

Vroom Vroom Phil provided me with an overall solid experience on a recent Sunday afternoon. He quickly demonstrated his knowledge of the inventory and shared som Phil provided me with an overall solid experience on a recent Sunday afternoon. He quickly demonstrated his knowledge of the inventory and shared some time with me on the road to maximize my visit. His follow up to the test drive was timely and continued contact post sale has been appreciated and thorough. Pretty stoked and two thumbs up! More

Bob Thomas provided exceptional service from the first phone call regarding the end of my lease to handing my car back to me in perfect condition. there were a couple of problems encountered in the proce phone call regarding the end of my lease to handing my car back to me in perfect condition. there were a couple of problems encountered in the process which he dealt with quickly and efficiently and was always in contact with me regarding the process. It was a pleasure to work with him and I would highly recommend him and BMW Monterey. The financial person was also great, made paying money a pleasurable experience. Also the mechanic who worked on my car was wonderful and made an unexpected repair happen so that i was able to drive home that day. Overall a professional and very personable group. thanks to them all. More

I have purchased many BMW's and have always worked with Bob Thomas. He is very efficient, friendly and always answers my questions. I have never been unhappy with any of my cars or the service appoi with Bob Thomas. He is very efficient, friendly and always answers my questions. I have never been unhappy with any of my cars or the service appointments. More

From the start, Phil was very easy to work with. He struck the right balance between sharing information and moving the decision-making/sales process along. I came in with the intention of likely only struck the right balance between sharing information and moving the decision-making/sales process along. I came in with the intention of likely only doing a test drive, but left having ordered the car! He was responsive to my questions and open to negotiation without my feeling undue pressure. I left feeling I got a fair price. He listened well to my needs and recommended appropriate options. Since I had to order the car to get just what I wanted, Phil kept in contact to let me know that status. When it came time to pick up the car and complete the loan documents, Phil had a record of our conversation, which ensured I received the loan rate I had locked in. He took time to explain many features of the car and later sent along links to helpful videos. I would highly recommend Phil Holmes and BMW of Monterey to anyone interested in purchasing a BMW. More

Gary guided us through the entire purchase process, was very knowledgeable about the car and a joy to work with. This is our 3rd BMW and the best buying experience we have had. We love the car, Gary's fo very knowledgeable about the car and a joy to work with. This is our 3rd BMW and the best buying experience we have had. We love the car, Gary's follow-up was great with information on all facets of the car and has been easily available to answer any of our questions. More

Michael Godick is a very knowledgeable, and helpful resource for BMW cars. This is the second BMW we have purchased from him, and we continue to think very highly of him and the whole dealership resource for BMW cars. This is the second BMW we have purchased from him, and we continue to think very highly of him and the whole dealership More

Bijan made the whole experience of new car purchase smooth and pain free and it was a pleasure dealing with him. I made contact through the website and he promptly returned my Email, established contac smooth and pain free and it was a pleasure dealing with him. I made contact through the website and he promptly returned my Email, established contact and answered all my questions/concerns promptly and efficiently. Thank you Bijan and BMW Monterey. More

The reason i gave the rating i did was because Michael was more informative about the product he was selling than any other salesman i had the experience of working with. I also appreciate that he did no was more informative about the product he was selling than any other salesman i had the experience of working with. I also appreciate that he did not pressure me in any way. I will be sure to recommend this sales adviser and dealership...my experience was wonderful!! More