BMW of Monterey

Excellent Service Sheryl Fortuno did a great job dealing with issues to get us into our new car and Kenny, as usual, was outstanding in dealing with our service issues. Sheryl Fortuno did a great job dealing with issues to get us into our new car and Kenny, as usual, was outstanding in dealing with our service issues. More

Rude salesman. Go to East Bay BMW. Pushy salesman and rude. Couldn't make a deal with 2015 650i GC. Salesman will try to say it's as low as he can go but will call you next day and say Pushy salesman and rude. Couldn't make a deal with 2015 650i GC. Salesman will try to say it's as low as he can go but will call you next day and say he ran numbers to make a better deal, but still be nowhere near East Bays prices. Paul, sales manager, said I wasted their time when they were the ones that called me in on a Saturday. I drove 2 hours the next day and bought an even better loaded 2015 650i GC for less down and per month. Go see Jay Adamos. It will be worth the drive. They have all the awards on display to prove they are a better dealership. Even gave my 3 yr old daughter a BMW teddy bear. If you don't shop around, Monterey BMW will rob you of your down payment. East Bay didn't play any games with me. More

Good Service Mike was professional an good at his job, he kept me well informed an responded in a timely fashion. He stayed after hours to tell me the results of t Mike was professional an good at his job, he kept me well informed an responded in a timely fashion. He stayed after hours to tell me the results of the work. More

BMW of Monterey made my Holiday Season much happier Went in to 'test the waters' on a new car on a lease. Was interested in the new 2 Series, the M235i and after driving the only one they had, I was im Went in to 'test the waters' on a new car on a lease. Was interested in the new 2 Series, the M235i and after driving the only one they had, I was immediately sold. Gary helped me see the quality and performance I was paying for as the price was the only thing holding me back. With the help of Paul the sales manager, we came to a price we all agreed on and I was sitting behind the wheel (an alcantara wrapped steering wheel) of a brand new 2015 M235i that had several choice BMW M Performance options added that made this amazing car that much better and stand out from the rest. Needless to say, my experience at BMW of Monterey far exceeded my car buying experiences of the past and I will not hesitate to do business with these people in the future. nor should you! More

black 535i my experience at bmw of Monterey was good. thank you for your assistance. will definitely come back and recommend family and friends to bmw of Monte my experience at bmw of Monterey was good. thank you for your assistance. will definitely come back and recommend family and friends to bmw of Monterey. More

Made a recall as painless as possible I had to bring the car in for a recall, and also had routine service done. I was able to get everything done in one day and got my car back running j I had to bring the car in for a recall, and also had routine service done. I was able to get everything done in one day and got my car back running just fine with no problems, and no additional down time. Service was done under warranty, so there was no cost. Recalls can often be a pain, but this experience made it just about painless. More

Fast and complete service I scheduled the service, arrived and checked in rapidly with a specific request that was noted for the service personnel to review. (Thanks to Mike) I scheduled the service, arrived and checked in rapidly with a specific request that was noted for the service personnel to review. (Thanks to Mike) After a few hours, all annual service was completed and I was called that the car was ready for pickup. Best service on my BMW that I have received in several years of ownership and with activity at several other dealers. More

Easy and great quality There was a bit of confusion in the process, but they made it right and I am happy with their quality of service. I would recommend them There was a bit of confusion in the process, but they made it right and I am happy with their quality of service. I would recommend them More

Thanks BMW of Monterey Kenny Lampton did a great job setting up my loaner car and getting the service scheduled at a time that worked for me. Working with BMW of Monterey wa Kenny Lampton did a great job setting up my loaner car and getting the service scheduled at a time that worked for me. Working with BMW of Monterey was easy and painless. I highly recommend them. More

Excellent experience My experience at Monterey BMW was great. Easy, no pressure sales. Thank you Michael Godick! Marie Rebel in finance was so easy to work with. Love my My experience at Monterey BMW was great. Easy, no pressure sales. Thank you Michael Godick! Marie Rebel in finance was so easy to work with. Love my new BMW! More