BMW of Monterey

Quick and smooth. The reception was nice and efficient. The work was professional and clean. The reception was nice and efficient. The work was professional and clean. More

Great service and the work was done correctly and timely. I look forward to bringing my car back I look forward to bringing my car back More

My BWM consultant was great and communicated with me in a timely manner. Using a car service was quick an and easy. timely manner. Using a car service was quick an and easy. More

John Polli was amazing! I used to completely dread having to talk to any car sales reps. John changed that! He was professional, friendly, extremely patient and never snarky I used to completely dread having to talk to any car sales reps. John changed that! He was professional, friendly, extremely patient and never snarky. Even after I bought the car, John still made time to answer my many questions. To John: Thank you! You made the whole process easy and pleasant! More

In the past, we received excellent service from BMW of Monterey, but during our last visit, communication was lacking. When we arrived at our scheduled time, we had to wait quite a bit for our service age Monterey, but during our last visit, communication was lacking. When we arrived at our scheduled time, we had to wait quite a bit for our service agent to check us in. While we were waiting for our car, I texted our service agent about the video he sent, letting him know it was blank, but he didn’t respond. We also were not notified when our car was ready, Seemed like our service agent was distracted or not on his best game that day. More

John Polli helped to get me set up with a car and he did an amazing job. Very nice, thorough, and knowledgeable. I would absolutely recommend him to anyone I know that is looking for a car! an amazing job. Very nice, thorough, and knowledgeable. I would absolutely recommend him to anyone I know that is looking for a car! More

Mike did a phenomenal job! He was attentive and his communications were exceptional! He did a great job with follow through. He was attentive and his communications were exceptional! He did a great job with follow through. More

My service representative, Mike, is aways incredibly pleasant and responsve. He is a credit to your organization pleasant and responsve. He is a credit to your organization More

Sales person, Erdal, was terrific. Best and easiest auto purchase experience I have ever had. Complications of buying a car out of state have been difficult to stomach. We purchased Best and easiest auto purchase experience I have ever had. Complications of buying a car out of state have been difficult to stomach. We purchased on May 31 and still do not have necessary paperwork to get title and license in Illinois. You sent to wrong address. So, I have now had the car for almost 45 days and still unable to drive because of paperwork. More

The Service Dept acts like a bunch of used car salesmen trying to sell you service upgrades, I just want to take my car in to get the service needed, stop overselling trying to sell you service upgrades, I just want to take my car in to get the service needed, stop overselling More