BMW of Monterey

Pleasant experience, a good deal, and a great car Very much enjoying my new BMW. The purchase experience was painless, concluding at a fair price, and the car is faultless. Great people, and it's al Very much enjoying my new BMW. The purchase experience was painless, concluding at a fair price, and the car is faultless. Great people, and it's always nice to have an excuse to visit lovely Monterey. More

First class repair service I recently Brought my wife's car in for a brake service , and am delighted with the experience. Mike Kyle was my service advisor, and he was very fri I recently Brought my wife's car in for a brake service , and am delighted with the experience. Mike Kyle was my service advisor, and he was very friendly and professional. We received only the repairs we asked for and they were performed perfectly. More

New car I am delighted with my new X4. Bob Thomas helped all the way with ordering and keeping me up to date with the delivery. His knowledge of the new fea I am delighted with my new X4. Bob Thomas helped all the way with ordering and keeping me up to date with the delivery. His knowledge of the new features and skillful teaching have been helpful getting me up to speed with the new car. More

Oil change Good service, only disappointment they only vacuumed the front and not the back. I realize this is an added service, so not a big deal but would hav Good service, only disappointment they only vacuumed the front and not the back. I realize this is an added service, so not a big deal but would have been nice. Oil change did take a little longer than expected. More

Great buying experience Overall a great buying experience, although it could have been shorter. No waiting for a test-drive while they "locate the keys to our car" drama, up Overall a great buying experience, although it could have been shorter. No waiting for a test-drive while they "locate the keys to our car" drama, up-selling, or back-and-forth shuffling. Straight forward deal. The paperwork took a long time -suppose it's the same at any car dealer (but not any more acceptable). Erdal was quite thoughtful and considerate to offer us energy bars and water while we waited for the transaction to go through. Also, he very patiently went over the car features (mostly operating the electronics). As promised, he did follow-up with us the next day -even sent us a couple of BMW-branded coffee mugs, which was a nice gesture. More

Organized and very courteous I believe everyone there is sincere and want to be there. Friendliness is what keep people coming back. I live a great distance from the store, so the I believe everyone there is sincere and want to be there. Friendliness is what keep people coming back. I live a great distance from the store, so the professionalism makes it worth the trip. More

First BMW Customer service is the key to having an over all great buying experience. BMW of Monterey made my first new BMW purshase flawless from customer servi Customer service is the key to having an over all great buying experience. BMW of Monterey made my first new BMW purshase flawless from customer service to sales and finance. I will definitely recommend this dealership to all my friends and family due to the courtesy, respect and over all great service I received. More

Trade in for BMW My experience was quick and to the point, which at the outset I stated that I wanted. I was clear with my goals and they met them. My experience was quick and to the point, which at the outset I stated that I wanted. I was clear with my goals and they met them. More

Erdal is the best client advisor He treated me right. He's the best client advisor at BMW of Monterey. No-hassle, efficient, and professional!! Highly recommended. I had a great exper He treated me right. He's the best client advisor at BMW of Monterey. No-hassle, efficient, and professional!! Highly recommended. I had a great experience with the dealership. More