BMW of Monterey

Great communication, great service I worked with Gary Kihs. It was pleasure working with him, he is very friendly and communication was excellent: timely and precise. I got all infor I worked with Gary Kihs. It was pleasure working with him, he is very friendly and communication was excellent: timely and precise. I got all information I needed from him in the first email, no fuzz no dancing around. And a very good price. Will definitely recommend him to my friends. More

GREAT SERVICE Mike Kyle and before him Joe Padilla have always been great to work with and very understanding to my needs. Friendly, knowledgeable and prompt as f Mike Kyle and before him Joe Padilla have always been great to work with and very understanding to my needs. Friendly, knowledgeable and prompt as for most service needs it is necessary for me to wait for my car as I live out of the area. More

judyrisley Excellent dealership and staff. I have purchased 3 new cars since 2005 from this dealership and both the sales and service staff have been excellent. Excellent dealership and staff. I have purchased 3 new cars since 2005 from this dealership and both the sales and service staff have been excellent. More

Mike Kyle We have worked with Mike Kyle since 2011. He is always a pleasure to work with. He is always kind and understanding. He's very prompt on returning pho We have worked with Mike Kyle since 2011. He is always a pleasure to work with. He is always kind and understanding. He's very prompt on returning phone calls. I would recommend him to anyone, he's a great service rep. Patty Garrett More

Problem? No problem! Upon being made aware of a problem I was having, General Mgr. Paul Giovino took up my issue and within one day had the issue solved to my complete sat Upon being made aware of a problem I was having, General Mgr. Paul Giovino took up my issue and within one day had the issue solved to my complete satisfaction. Thanks1 More

Never again purchasing a car from out of state unseen I thought I had found the X5 I wanted, but the whole process was fraught with delays, broken promises and poor follow-up. Car was promised as fully de I thought I had found the X5 I wanted, but the whole process was fraught with delays, broken promises and poor follow-up. Car was promised as fully detailed and in enclosed trailer and turned out as everything but. This experience has taught me 2 things: 1. Never buy a car I can't test drive first 2. Buy from a local dealer or just pass on it. Too many things can go wrong and there is little or no recourse. Btw. It's not the Ultimate Driving Machine anymore and BMW "Geniuses" were zero help. While Gary made some efforts, it was just not a good experience. Buyer beware! More

Great Buying Experience This is the fourth BMW I have purchased with Michael's help from BMW of Monterey. All experiences have been Great. All of my questions were answered This is the fourth BMW I have purchased with Michael's help from BMW of Monterey. All experiences have been Great. All of my questions were answered and the final purchase was easy. I've always been treated like family whenever I enter the dealership. When I considered purchasing my new X5, Michael was the only salesperson that I considered. More

Excellent Service Experience. Service was done in much shorter time than I was told it would be. Kenny is so nice to work with. All of your employees are friendly and courteous. Service was done in much shorter time than I was told it would be. Kenny is so nice to work with. All of your employees are friendly and courteous. More

Excellent Buying Experience This is our third BMW from this dealership (since 2001). We have purchased elsewhere but the experience here was the best. Michael Godick made our car This is our third BMW from this dealership (since 2001). We have purchased elsewhere but the experience here was the best. Michael Godick made our car purchase experience the best. Beginning from the introduction of the vehicle and its features, the test drive, the pricing, the trade-in deal on our current vehicle, completing the transaction, and his meticulous follow-up, we couldn't have asked for more! Highly recommended! More

Excellent service Christopher is by far the best service advisor I ever dealt with. He picked up my 2011 BMW to get it serviced (keep in mind I live 1.5 hrs. away). He Christopher is by far the best service advisor I ever dealt with. He picked up my 2011 BMW to get it serviced (keep in mind I live 1.5 hrs. away). He even dropped it of for me, He was very friendly and professional. I will definitely be taking my car back for now on to get my car serviced at BMW of Monterey. More