BMW of Monterey

Buying a new car After 30 years of driving the same car my mother said she was ready to buy something new. It had to be something extradinary, sophisticated and an all After 30 years of driving the same car my mother said she was ready to buy something new. It had to be something extradinary, sophisticated and an all around amazing car, it had to be a BMW ! Off we went to BMW of Monterey where John Polli assisted in showing different cars and answering questions. Through his great knowledge of the product, skill and demonstration he was able to help my mother choose the perfect car. BMW of Monterey is welcoming, friendly and very professional. We would recommend BMW of Monterey to anyone who is considering purchasing a new car. Ask for John Polli and be amazed at what a new BMW can do for you !! Sincerely, a thrilled owner of a brand new BMW Inga Wallace More

Spoiled Again Great service by Joe and BMW. He made it easy to get in and out and the car runs great again. Staff is excellent and friendly! Great service by Joe and BMW. He made it easy to get in and out and the car runs great again. Staff is excellent and friendly! More

Super service Joe was very helpful. My car is as finished ahead of time frame by 2 hours and for $140 less than the estimate. I was so wet happy!!!! Joe was very helpful. My car is as finished ahead of time frame by 2 hours and for $140 less than the estimate. I was so wet happy!!!! More

Service The service at this dealership is always excellent. The staff is helpful and always willing to help. They are able to answer your questions and their The service at this dealership is always excellent. The staff is helpful and always willing to help. They are able to answer your questions and their follow up is great. More

Performance upgrades Dealt with James Gross in parts and Mike Kyle in service to get some Dinan performance upgrades for my 435. Both were professional and enjoyable to wo Dealt with James Gross in parts and Mike Kyle in service to get some Dinan performance upgrades for my 435. Both were professional and enjoyable to work with. Communications whether by phone, text or email were very good. Also pleased with the quality of the work done. I don't know how either James or Mike could have done any better. Nice operation. More

Great Joe was polite and friendly and professional. He addressed all our concerns and questions. The dealership is great I just wish we lived closer. We l Joe was polite and friendly and professional. He addressed all our concerns and questions. The dealership is great I just wish we lived closer. We live in Ben Lomond More

Very good. We have been doing business with you for many many years and we have always been pleased with your service. You sound insecure asking for all this as We have been doing business with you for many many years and we have always been pleased with your service. You sound insecure asking for all this assurance...but we give it to you. More

Did 2 things at dealership and received excellent service on Both, car serviced and done early which was good. Thanks, Kenny. Also test drove a 440 with Edward and was impressed with the attention to my needs,a Both, car serviced and done early which was good. Thanks, Kenny. Also test drove a 440 with Edward and was impressed with the attention to my needs,and wants More

excellent customer service The dealership has excellent customer service. Mike Kyle is always friendly and helpful. Vehicle is always clean and returned when promised. Would con The dealership has excellent customer service. Mike Kyle is always friendly and helpful. Vehicle is always clean and returned when promised. Would consider a purchase down the line. More

Went in for a Test Drive and Drove out with a X3 We had been thinking about a newer certified used car and had seen the vehicle we purchased on the dealer's website. We were showed other cars for com We had been thinking about a newer certified used car and had seen the vehicle we purchased on the dealer's website. We were showed other cars for comparison and given plenty of time to consider the options. There was no pressure. Lots of product information. Part of our decision in purchasing the car was the dealership. We purchase our company trucks in San Jose because we really like the dealer. We felt the same about Monterey BMW. Their entire team was professional. By this I mean efficient, respectful, knowlegable and poliet. Our salesperson John was attentive but gave us the space to talk/decide. That was important to us. We would highly recommend John to anyone thinking about a BMW. More