BMW of Monterey

Excellent New Car Buying Experience This was the first time we have dealt with BMW Monterey, but they made us feel welcomed as if we were previous customers! We would highly recommend t This was the first time we have dealt with BMW Monterey, but they made us feel welcomed as if we were previous customers! We would highly recommend them to anyone wanting a new or used BMW. More

Survey Mike is great to work with. I've been driving Mercedes or BMW now for 15 years and Mike is up there with the service advisors I think are top notch. Mike is great to work with. I've been driving Mercedes or BMW now for 15 years and Mike is up there with the service advisors I think are top notch. More

Excellent Experience Every interaction was professional, friendly and efficient. Highly recommend this dealership for all areas of the business. Fast and efficient compar Every interaction was professional, friendly and efficient. Highly recommend this dealership for all areas of the business. Fast and efficient compared to other BMW dealerships that I have experienced. More

Shady sales tactics I would like to think shady sales tactics are reserved for used car dealerships. That's not the case though. I Purchased a car from here a few months I would like to think shady sales tactics are reserved for used car dealerships. That's not the case though. I Purchased a car from here a few months ago and the experience left me with a bitter taste in my mouth. Lots of hidden charges, fees, and interest rates that they will do their best to hide. Will not ever purchase a Bmw from them again. May never purchase Bmw again at all for that mater. More

Buying a new car After 30 years of driving the same car my mother said she was ready to buy something new. It had to be something extradinary, sophisticated and an all After 30 years of driving the same car my mother said she was ready to buy something new. It had to be something extradinary, sophisticated and an all around amazing car, it had to be a BMW ! Off we went to BMW of Monterey where John Polli assisted in showing different cars and answering questions. Through his great knowledge of the product, skill and demonstration he was able to help my mother choose the perfect car. BMW of Monterey is welcoming, friendly and very professional. We would recommend BMW of Monterey to anyone who is considering purchasing a new car. Ask for John Polli and be amazed at what a new BMW can do for you !! Sincerely, a thrilled owner of a brand new BMW Inga Wallace More

Spoiled Again Great service by Joe and BMW. He made it easy to get in and out and the car runs great again. Staff is excellent and friendly! Great service by Joe and BMW. He made it easy to get in and out and the car runs great again. Staff is excellent and friendly! More

Super service Joe was very helpful. My car is as finished ahead of time frame by 2 hours and for $140 less than the estimate. I was so wet happy!!!! Joe was very helpful. My car is as finished ahead of time frame by 2 hours and for $140 less than the estimate. I was so wet happy!!!! More

Service The service at this dealership is always excellent. The staff is helpful and always willing to help. They are able to answer your questions and their The service at this dealership is always excellent. The staff is helpful and always willing to help. They are able to answer your questions and their follow up is great. More

Performance upgrades Dealt with James Gross in parts and Mike Kyle in service to get some Dinan performance upgrades for my 435. Both were professional and enjoyable to wo Dealt with James Gross in parts and Mike Kyle in service to get some Dinan performance upgrades for my 435. Both were professional and enjoyable to work with. Communications whether by phone, text or email were very good. Also pleased with the quality of the work done. I don't know how either James or Mike could have done any better. Nice operation. More

Great Joe was polite and friendly and professional. He addressed all our concerns and questions. The dealership is great I just wish we lived closer. We l Joe was polite and friendly and professional. He addressed all our concerns and questions. The dealership is great I just wish we lived closer. We live in Ben Lomond More