BMW of Monterey

New purchase Fast, efficient and knowledgeable. The entire process was very efficient. It was a Friday evening and I had somewhere to be. They got me on the road i Fast, efficient and knowledgeable. The entire process was very efficient. It was a Friday evening and I had somewhere to be. They got me on the road in my new car with no issues. More

Consistently Outstanding Service Chris and Anna in Service are an unbeatable team. Chris consistently provides the best possible service to the customer and always gets me my favorit Chris and Anna in Service are an unbeatable team. Chris consistently provides the best possible service to the customer and always gets me my favorite mechanic to service my vehicle. His estimates are accurate and is very responsive to my questions. Anna is the best in providing loaner cars on a timely basis and ensures the process is smooth and seamlessly executed. Both are outstanding professionals and elevates the BMW Service experience to another level. More

Monterey BMW I recently bought a 530e at Monterey BMW, and experienced outstanding service from start to finish. John Polli is an articulate, polite, attentive, ac I recently bought a 530e at Monterey BMW, and experienced outstanding service from start to finish. John Polli is an articulate, polite, attentive, accommodating sales associate. The best! More

Top BMW Dealer Bought my 328i M Sport coupe used from BMW of Monterey, service it there, have nothing but good things to say about the staff and deliverables. Pricin Bought my 328i M Sport coupe used from BMW of Monterey, service it there, have nothing but good things to say about the staff and deliverables. Pricing is market rate, so it's at a slight premium to competing proffers, but the trade-off is it's a top shop. More

Best sales associate at the best dealership Met John the day after a driver took out my car on the freeway. Went in to look at specific vehicles, and John was patient, attentive and a pleasure. Met John the day after a driver took out my car on the freeway. Went in to look at specific vehicles, and John was patient, attentive and a pleasure. Left that day without a car, but conversed remotely the next day. John was willing to do the negotiation dance and we reach a point where we were both pleased. Would recommend anyone to John, and will definitely be contacting him when we're up for another purchase. More

Great service Every time i have issues with my BMW. I always choose to see Mike Kyle in the service department. He is always friendly and keeps my car running at to Every time i have issues with my BMW. I always choose to see Mike Kyle in the service department. He is always friendly and keeps my car running at top notch performance. More

A pleasure to do business with This is the third BMW we’ve ordered from Bob and he continues to give us exceptional service. He’s pleasant, listens to our needs & wants, and makes s This is the third BMW we’ve ordered from Bob and he continues to give us exceptional service. He’s pleasant, listens to our needs & wants, and makes suggestions to help us fine tune what options we’d like to have in our new vehicle. Bob’s dealership is a little out of the way for us but Stevens Creek BMW has not been able to hold a candle to the excellent service Bob has given us. More

John and the dealership pleasure to work with John helped get me into my new 530i. Saw a lease special on the car and liked it. He was very efficient and easy to work with didn’t pressure or rush John helped get me into my new 530i. Saw a lease special on the car and liked it. He was very efficient and easy to work with didn’t pressure or rush things at all. Highly recommend this dealership. More

Synthetic oil service on a Dodge Ram 2017 First time to this dealer to use my synthetic oil change service. Purchased truck at a Dodge Ram dealer Lithia dealership in Northern California and First time to this dealer to use my synthetic oil change service. Purchased truck at a Dodge Ram dealer Lithia dealership in Northern California and this is the closest service center to where I live. Signed on to their website, requested a time on a Saturday for an oil change. Very easy and they followed up with calls to confirm date and time. Once I arrived at the service center, the customer service folks were energetic, friendly and quickly had me out the door as my wife and I walked to a few nearby places to shop. Quick turn around and great service. More

Super friendly! John and Misty went above and beyond to make sure I got the BMW if my dreams! It was no hassle and they even stayed 2 hours after the lot closed just John and Misty went above and beyond to make sure I got the BMW if my dreams! It was no hassle and they even stayed 2 hours after the lot closed just to finish paperwork. Thank you both so much! More