BMW of Monterey

New tires and wheel alignment I was treated with the most courteous, efficient and caring attitude that I have come to expect from Kenny Lampton. He has always made me feel like my I was treated with the most courteous, efficient and caring attitude that I have come to expect from Kenny Lampton. He has always made me feel like my car's care is important to the dealership and to him. In almost six years since I bought my first car, I have never left the dealership with unanswered concerns. I have also experienced the most courteous attitude from the attendants, cashiers to the lady (I don't remember the name) that processes the loaner vehicles. More

Went for oil service Chris Almeida went out of his way to show his expertise and took excellent care of me while my vehicle was in service. Would recommend Chris to any cu Chris Almeida went out of his way to show his expertise and took excellent care of me while my vehicle was in service. Would recommend Chris to any customer coming to this dealership for service makes it very enjoyable. More

Excellent Experience John understood exactly what I was looking for and worked hard to deliver. He is professional and provides the kind of customer experience BMW is kno John understood exactly what I was looking for and worked hard to deliver. He is professional and provides the kind of customer experience BMW is known for. Thanks! More

Bmw Monterey I got what I wanted in a 30 minutes. Great customer service, they really take care of you. I would recomend it to anyone. Also they answer all your qu I got what I wanted in a 30 minutes. Great customer service, they really take care of you. I would recomend it to anyone. Also they answer all your questions even after you already have the car you bought for awhile. More

RECALL My vehicle had the PCV Valve Heater Recall and the work was performed efficiently! My vehicle was washed too. Great service from Joe and Javier. Th My vehicle had the PCV Valve Heater Recall and the work was performed efficiently! My vehicle was washed too. Great service from Joe and Javier. Thank you!! More

Adventures with Bob Thomas at BMW of Monterey WOW! I never expected this to be so informative and fun! My son and I went into the dealership to purchase his first car (used). The experience was gr WOW! I never expected this to be so informative and fun! My son and I went into the dealership to purchase his first car (used). The experience was great. Honestly, there were several cars that fit the bill of not being too pricey, but solid and safe with great safety features to keep my son safe. And buying a certified car was the best choice ever! Hummm... I think MY next car will be a BMW from BMW of Monterey! Thank you, Bob Thomas! More

Great as always Regular annual service. Got me in and on my way quickly. I showed up early to pick up car and everyone was completely accommodating and organized m Regular annual service. Got me in and on my way quickly. I showed up early to pick up car and everyone was completely accommodating and organized my paperwork and got me back on the road. More

Great experience John worked with me here at BMW of Monterey to find the best car to fit my needs and within my price range. drive off in a new BMW that I love! Totall John worked with me here at BMW of Monterey to find the best car to fit my needs and within my price range. drive off in a new BMW that I love! Totally reccomend this place. More

Bought a used BMW I was greeted by Tammy Valderrama and was shown the models I was looking for. She let me spend a lot of time looking over the car on a Saturday and S I was greeted by Tammy Valderrama and was shown the models I was looking for. She let me spend a lot of time looking over the car on a Saturday and Sunday, and didn't try to steer me to other cars; only the ones I was interested in. I got the car I was interested in with no problems. Tammy and Nathaniel spent time with me going over the car. They made sure it was spotless and filled the gas tank! Michael in Finance explained all the paperwork clearly. Bob Franco More

Not pushy, very helpful Very friendly staff and they do try to help find the right fit (car and price). John worked with me and helped me purchase a car with great warranty. Very friendly staff and they do try to help find the right fit (car and price). John worked with me and helped me purchase a car with great warranty. More