BMW of Monterey

Great Experience Bob Thomas was wonderful to work with. He was responsive, knowledgeable & took care of everything needed. The whole transaction was easy, quick and a Bob Thomas was wonderful to work with. He was responsive, knowledgeable & took care of everything needed. The whole transaction was easy, quick and a pleasure. More

excellent customer service Anna handled our loaner....great personality, professional, awesome! Kenny handled the appointment...great service, friendly. We were in and out in a Anna handled our loaner....great personality, professional, awesome! Kenny handled the appointment...great service, friendly. We were in and out in a flash! Thank you! More

Great experience! Anna and Jaime are the best - they give great customer service and always make sure I am taken care of when I bring my X5 in for service. They make Anna and Jaime are the best - they give great customer service and always make sure I am taken care of when I bring my X5 in for service. They make me feel like family when I come to BMW Monterey, which keeps me coming back time after time. Thank you Anna and Jaime - you are both rock stars! More

Recent Visit yesterday excellent Awesome service rendered by Christopher and staff Thanks Gail and Roland See youAugust 6, 2018 Recall items X3 and corrections and modificatio Awesome service rendered by Christopher and staff Thanks Gail and Roland See youAugust 6, 2018 Recall items X3 and corrections and modifications needed! As a result More

A Service Experience Every time I bring my BMW in for service, Anna in the service office is always so friendly! She always makes sure all of my needs are met and that I'm Every time I bring my BMW in for service, Anna in the service office is always so friendly! She always makes sure all of my needs are met and that I'm.in and out as quickly as possible. She arranged a fabulous courtesy vehicle while I was having my 60,000 mile service. I love testing out different BMWs. It further confirms to me that I have the ultimate driving machine! I love my car, but can't wait to enjoy that new BMW smell again! Thanks Anna for making a mundane chore into a fun 24 hour test drive! More

Oil service and pre-purchase inspection BMW did a good job done in a timely manner. The pre-inspection was important since I needed it to evaluate the condition of my 2000 528i with 190,000 BMW did a good job done in a timely manner. The pre-inspection was important since I needed it to evaluate the condition of my 2000 528i with 190,000 miles on it. More

Great first experience! As a first time buyer, John made the process really easy and was super friendly. He helped me find the perfect car for me and answered all my question As a first time buyer, John made the process really easy and was super friendly. He helped me find the perfect car for me and answered all my questions and concerns. I would definitely recommend going to John if you’re in Monterey and looking for a new car! More

Scheduled oil change Excellent customer service - efficient and friendly, they all make you feel at home. Buying cars form that dealership and then bringing them for servi Excellent customer service - efficient and friendly, they all make you feel at home. Buying cars form that dealership and then bringing them for service is always an extremely pleasant experience first and foremost because of the people you deal with. And the quality of the service, of course. More

Outstanding Customer Service Joseph Campo gave me Outstanding Customer Service Support and Satisfaction I would definitely recommend him and work with him in the future he's a goo Joseph Campo gave me Outstanding Customer Service Support and Satisfaction I would definitely recommend him and work with him in the future he's a good man . More

Vehicle service Joe took good care of us as he always does. The vehicle was ready on time and clean and all the work was completed.8 Joe took good care of us as he always does. The vehicle was ready on time and clean and all the work was completed.8 More