BMW of Monterey

great convenient location Dealership is doing a completely new showroom, can't wait to see it open. Great location and selection, service is fast and completed on time. Wish to Dealership is doing a completely new showroom, can't wait to see it open. Great location and selection, service is fast and completed on time. Wish to not have to wait several weeks for a loaner car and maybe to have a more upscale comparable car of what you drive rather than a small entry lever loaner, otherwise great customer service More

Chris Almeida is exceptiona Chris Almeida is always exceptionally pleasant to work with. Courteous and professional. It took little time to make an appointment and when I got the Chris Almeida is always exceptionally pleasant to work with. Courteous and professional. It took little time to make an appointment and when I got there Chris took care of everything in a timely manner. More

Ray gave me my time What is normally a very stressful experience, Ray gave me my time to think through the process and I left feeling like I made the best possible purcha What is normally a very stressful experience, Ray gave me my time to think through the process and I left feeling like I made the best possible purchase. Oh, and I love being back in a BMW!! More

Michael Godick is the best! Highly recommend Misha in choosing your car. He is very professional and a very nice person. I love the car I bought. Nice selection of cars. Excellen Highly recommend Misha in choosing your car. He is very professional and a very nice person. I love the car I bought. Nice selection of cars. Excellent service.. More

Great dealer, great service advisor My service advisor at BMW Monterey, Chris Almeida, is excellent. I’ve been having trouble with the reliability of a retractable hardtop. Chris and h My service advisor at BMW Monterey, Chris Almeida, is excellent. I’ve been having trouble with the reliability of a retractable hardtop. Chris and his team worked diligently to fix this problem. He is tenacious and thorough, and I have confidence that Chris really wanted this problem diagnosed and fixed. Chris is super competent and professional. The dealer’s policy of providing a loaner is also very welcome. More

In BMW I trust! I had a few minor issues with my baby (BMW); the horn didn't work, the headlights needed readjusting and it was time for a service. Not only did BM I had a few minor issues with my baby (BMW); the horn didn't work, the headlights needed readjusting and it was time for a service. Not only did BMW Monterey fix my issues, they also made note of some recommendations for other services. I declined the additional bits, because there was no iminent need and my baby was purrrring. Thanks as always BMW! More

Comfort and ease Working with John and BMW of Monterey was a great experience. John’s personality is easy-going and he was extremely kind. There were no high pressur Working with John and BMW of Monterey was a great experience. John’s personality is easy-going and he was extremely kind. There were no high pressure sales tactics used and he was straight-forward and not pushy. This actually made me want to work with him all the more. I will definitely recommend him and give him my future business. Thank you John! More

Regular servicing of my 2016 BMW 328d As usual, Chris Almeida had us covered. He provided us with a new BMW 3X as a loaner car while servicing was performed. Chris had to order an air fi As usual, Chris Almeida had us covered. He provided us with a new BMW 3X as a loaner car while servicing was performed. Chris had to order an air filter--so that involved a 2-day service experience, but that was no problem. Chris also kept us updated by frequent text messages--so we knew what our status was at all times. More

First Annual Service Oil Change and inspection, cleaning. Understand the confusion in temporary quarters while dealership is under construction. I look forward to going Oil Change and inspection, cleaning. Understand the confusion in temporary quarters while dealership is under construction. I look forward to going back in the new facility. More

Friendly people who help you get the car you want I found a used Porsche online at BMW of Monterey and clicked the button to ask if it was still available. Ray Kausin got back to me almost instantly. I found a used Porsche online at BMW of Monterey and clicked the button to ask if it was still available. Ray Kausin got back to me almost instantly. That same day, he stayed late at work for an hour and a half solely to guide me through the process of obtaining documents in order to secure a loan. Their preferred lender approved of my request for a $25,000 auto loan even though my only previous auto loan had been only $4,000. Ray was friendly and knowledgeable throughout the entire process and went beyond reasonable expectations to provide great customer service. BMW of Monterey cares about their customers and is on your side. More