BMW of Monterey

Easy to do business with! Bob and Misha did great job making the transaction easy and following up on issues that needed to be resolved. I would highly recommend them! Bob and Misha did great job making the transaction easy and following up on issues that needed to be resolved. I would highly recommend them! More

Great experience! This is my first service experience with BMW of Monterey and it went really well. They serviced my car, found an issue that I didnt even know was the This is my first service experience with BMW of Monterey and it went really well. They serviced my car, found an issue that I didnt even know was there and repaired it. They even washed it! I appreciated the experience I had. More

Always Excellent! We just leased our 4th BMW from BMW of Monterey. Our leasing consultant is Michael Goddick. He is excellent to work with. Professional, knowledgeable We just leased our 4th BMW from BMW of Monterey. Our leasing consultant is Michael Goddick. He is excellent to work with. Professional, knowledgeable and provides great service every time. Joe Campo is our service agent and is very helpful and knowledgeable also. The entire staff is supportive and provides a hassle free ownership experience. This dealership provides the luxury service that you come to expect from owning a BMW. More

No Pressure / Knowledgeable / Great Experience Had the fortunate experience to have Ray Kausin as my Internet Client Advisor. From the beginning of our inquiry to our driving away with a new car, Had the fortunate experience to have Ray Kausin as my Internet Client Advisor. From the beginning of our inquiry to our driving away with a new car, Ray was with us the whole way. He promptly met me at our 11 o'clock appointment and provided all answers to my questions throughout the following transaction. Was unobtrusive during our test drive and in fact, happy he was with us (how many times have you said that on your test drives)? I also wish to mention that Michael Crnkovic, Finance Manager, ran us through the paperwork in quick succession. I also liked that he handed us a thumb drive with all the paperwork signed and sealed rather than a binder full of papers - nice touch. As we negotiated the deal, none of this bringing in the GM, or closer to apply pressure. I've walked out of dealerships in the past for these shenanigans. Bottom-line, would recommend BMW of Monterey for your next car negotiation. More

Great Purchase Experience I am quite satisfied with my purchase experience. The staff was friendly and knowledgeable. The car that I purchased was exactly in accordance with my I am quite satisfied with my purchase experience. The staff was friendly and knowledgeable. The car that I purchased was exactly in accordance with my specifications. More

BMW Monterey is a class act. The sales people and the encore representative are all very knowledgeable and professional. When we decided to own a BMW the process was efficient an The sales people and the encore representative are all very knowledgeable and professional. When we decided to own a BMW the process was efficient and clear. The dealership is currently under major construction, which is a nuisance, but don't let that stop you from owning the ultimate driving machine! More

Kudos to Mike Kyle and the service team Wonderful job ordering and installing all the Dinan performance parts my heart desired for my car. My M2 is now one hell of an awesome little BEAST! Wonderful job ordering and installing all the Dinan performance parts my heart desired for my car. My M2 is now one hell of an awesome little BEAST! More

Amazing experience Can’t explain how great of an experience with John and the Monterey BMW group. They addressed every issue we had. Would recommend them to anyone. Can’t explain how great of an experience with John and the Monterey BMW group. They addressed every issue we had. Would recommend them to anyone. Thank you so much More

Great Thank you! I appreciate all of you work and support. I’m always happy with my oil change and service. I appreciate the car wash and vacuum. See Thank you! I appreciate all of you work and support. I’m always happy with my oil change and service. I appreciate the car wash and vacuum. See you soon. More

ECM update Review requested repairs and cost to customer for clarification. Good communication to customer but service wait times could be improved, from call co Review requested repairs and cost to customer for clarification. Good communication to customer but service wait times could be improved, from call coming in to service advisor. More