BMW of Monterey

Kudos to Mike Kyle and the service team Wonderful job ordering and installing all the Dinan performance parts my heart desired for my car. My M2 is now one hell of an awesome little BEAST! Wonderful job ordering and installing all the Dinan performance parts my heart desired for my car. My M2 is now one hell of an awesome little BEAST! More

Amazing experience Can’t explain how great of an experience with John and the Monterey BMW group. They addressed every issue we had. Would recommend them to anyone. Can’t explain how great of an experience with John and the Monterey BMW group. They addressed every issue we had. Would recommend them to anyone. Thank you so much More

Great Thank you! I appreciate all of you work and support. I’m always happy with my oil change and service. I appreciate the car wash and vacuum. See Thank you! I appreciate all of you work and support. I’m always happy with my oil change and service. I appreciate the car wash and vacuum. See you soon. More

ECM update Review requested repairs and cost to customer for clarification. Good communication to customer but service wait times could be improved, from call co Review requested repairs and cost to customer for clarification. Good communication to customer but service wait times could be improved, from call coming in to service advisor. More

Great Experience Bob Thomas was wonderful to work with. He was responsive, knowledgeable & took care of everything needed. The whole transaction was easy, quick and a Bob Thomas was wonderful to work with. He was responsive, knowledgeable & took care of everything needed. The whole transaction was easy, quick and a pleasure. More

excellent customer service Anna handled our loaner....great personality, professional, awesome! Kenny handled the appointment...great service, friendly. We were in and out in a Anna handled our loaner....great personality, professional, awesome! Kenny handled the appointment...great service, friendly. We were in and out in a flash! Thank you! More

Great experience! Anna and Jaime are the best - they give great customer service and always make sure I am taken care of when I bring my X5 in for service. They make Anna and Jaime are the best - they give great customer service and always make sure I am taken care of when I bring my X5 in for service. They make me feel like family when I come to BMW Monterey, which keeps me coming back time after time. Thank you Anna and Jaime - you are both rock stars! More

Recent Visit yesterday excellent Awesome service rendered by Christopher and staff Thanks Gail and Roland See youAugust 6, 2018 Recall items X3 and corrections and modificatio Awesome service rendered by Christopher and staff Thanks Gail and Roland See youAugust 6, 2018 Recall items X3 and corrections and modifications needed! As a result More

A Service Experience Every time I bring my BMW in for service, Anna in the service office is always so friendly! She always makes sure all of my needs are met and that I'm Every time I bring my BMW in for service, Anna in the service office is always so friendly! She always makes sure all of my needs are met and that I'm.in and out as quickly as possible. She arranged a fabulous courtesy vehicle while I was having my 60,000 mile service. I love testing out different BMWs. It further confirms to me that I have the ultimate driving machine! I love my car, but can't wait to enjoy that new BMW smell again! Thanks Anna for making a mundane chore into a fun 24 hour test drive! More

Oil service and pre-purchase inspection BMW did a good job done in a timely manner. The pre-inspection was important since I needed it to evaluate the condition of my 2000 528i with 190,000 BMW did a good job done in a timely manner. The pre-inspection was important since I needed it to evaluate the condition of my 2000 528i with 190,000 miles on it. More