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BMW of Monterey

Seaside, CA

Overview
Reviews
4.6
1,066 Reviews
Call Dealership (831) 920-0743
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1 Geary Plaza

Seaside, CA

93955

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Showing 1,066 reviews

September 13, 2024

Great service which included a brand new loaner at no extra charge. You also get a free car wash with each service. More

by FSHAHROUDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
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Sep 13, 2024 -

BMW of Monterey responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Monterey to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely Rick Lollar Service Manager

September 13, 2024

It was a pleasant car buying experience and and with knowledge people. Didn't feel like I was getting forced to purchase, but pick something I like. More

by FUNGVIC3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar, Michael Crnkovich
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Sep 15, 2024 -

BMW of Monterey responded

Thank you so much for your excellent review! We are so glad that Erdal had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Andrew Jennings General Sales Manager

September 12, 2024

Mike and Jaime were easy to work with. I highly recommend BMW of Monterey for buying or maintaining a real Driving Machine. More

by RomaineMan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime*****, Mike Kyle
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Sep 12, 2024 -

BMW of Monterey responded

Thanks for sharing about your experience with BMW of Monterey. Mike, Jaime, and our team appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

September 11, 2024

Great service thanks to Mike Kyle! He let me know what needed to be done with my car and contacted me through the process. More

by KAREN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
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Sep 11, 2024 -

BMW of Monterey responded

Thank you for your business and this review. We're happy that Mike and our team can serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely Rick Lollar Service Manager

September 11, 2024

Chris and Jaime consistently provide exceptional service and make every appointment seamless. They are a pleasure to work with! More

by evegreco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alemda and Jaime Barrios
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Sep 12, 2024 -

BMW of Monterey responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris and Jaime met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

September 10, 2024

Nathan was great, patient, knowledgeable and I would not hesitate to work with him again. More

by CATHY26
Recommend Dealer
Yes
Employees Worked With
Nathan Reed
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Sep 11, 2024 -

BMW of Monterey responded

Cathy, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nathan met your expectations. Thank you again for choosing BMW of Monterey. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Andrew Jennings General Sales Manager

September 06, 2024

Customer service is always very good and helpful . Will definitely be bringing my car back soon More

by ALICE_SMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Sep 06, 2024 -

BMW of Monterey responded

Alice, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

September 06, 2024

The service was good and done in a timely manner. Clear honest and open communication. More

by CSNYDER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Sep 06, 2024 -

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely Rick Lollar Service Manager

September 06, 2024

Chris Almeida is awesome as ever, took care of the issues no sweat. Thanks Chris! More

by LLOYD_MERRILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Almeida
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Sep 06, 2024 -

BMW of Monterey responded

Thank you, Lloyd! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing BMW of Monterey. We look forward to having you as one of our valued customers for many more years to come! Sincerely Rick Lollar Service Manager

September 05, 2024

It was a mostly pleasant experience. Took a bit too long but understandable. Mostly took care of our needs More

by S-BY-99
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Michael Crnkovich, Salena Dominguez
Report | Print
Sep 05, 2024 -

BMW of Monterey responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Andrew Jennings General Sales Manager

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