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BMW of Monterey

Seaside, CA

Overview
Reviews
Vehicles
4.6
1,060 Reviews
Call Dealership (831) 920-0743
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1 Geary Plaza

Seaside, CA

93955

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Showing 1,060 reviews

September 06, 2024

Customer service is always very good and helpful . Will definitely be bringing my car back soon More

by ALICE_SMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
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Sep 06, 2024 -

BMW of Monterey responded

Alice, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

September 06, 2024

The service was good and done in a timely manner. Clear honest and open communication. More

by CSNYDER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Sep 06, 2024 -

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely Rick Lollar Service Manager

September 06, 2024

Chris Almeida is awesome as ever, took care of the issues no sweat. Thanks Chris! More

by LLOYD_MERRILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Almeida
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Sep 06, 2024 -

BMW of Monterey responded

Thank you, Lloyd! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing BMW of Monterey. We look forward to having you as one of our valued customers for many more years to come! Sincerely Rick Lollar Service Manager

September 05, 2024

It was a mostly pleasant experience. Took a bit too long but understandable. Mostly took care of our needs More

by S-BY-99
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Michael Crnkovich, Salena Dominguez
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Sep 05, 2024 -

BMW of Monterey responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Andrew Jennings General Sales Manager

September 03, 2024

Videos are a really good idea. Lyft service to collect or return me home have proved very useful. Work always done well. More

by N.PARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Sep 03, 2024 -

BMW of Monterey responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Monterey. We look forward to having you as one of our valued customers for many more years to come! Sincerely Rick Lollar Service Manager

September 02, 2024

The staff is always professional, friendly and goes out of their way to be as helpful as possible. More

by katherine.page
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris in service
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Sep 03, 2024 -

BMW of Monterey responded

Katherine, We are very happy to hear Chris and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely Rick Lollar Service Manager

September 01, 2024

What a wonderful dealership. All employees were very friendly, helpful and polite. Will continue to use this dealership. Thank you for such wonderful service. More

by CNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Woods, Amber Norton Kirk, Edgar Garcia
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Sep 01, 2024 -

BMW of Monterey responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

September 01, 2024

Great service, efficient, love the videos. Uber service or loaner cars are great. Work is done in timely manner. More

by LEAVYGALVIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Almeida 5 star, Amber Norton Kirk
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Sep 03, 2024 -

BMW of Monterey responded

Galvin, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris, Amber, and our team met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

August 31, 2024

Everyone I spoke with on the phone and in person was professional and respectful. I also appreciate how responsive they were. More

by LEONPITTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Sep 01, 2024 -

BMW of Monterey responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Leon, for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

August 31, 2024

This is a very nice dealer ship with a great service dept . My appointment was made and car was serviced right on time. More

by joegorgulho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Almeida , Nathan Reed
Report | Print
Sep 01, 2024 -

BMW of Monterey responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Joe, and we are thrilled that you found your experience with us here at BMW of Monterey to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely Rick Lollar Service Manager

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