BMW of Monterey

Pain Free Leasing Experience I am very pleased with the service and courtesy that Ray Kausin offered my wife and me. We ordered an i3 from the factory in Germany, and Ray kept us I am very pleased with the service and courtesy that Ray Kausin offered my wife and me. We ordered an i3 from the factory in Germany, and Ray kept us well informed of the assembly and delivery progress. When it came time to pick up the car, Ray did an excellent job of explaining the i3's many features and capabilities. And because my wife wasn't able to accompany me to pick up the car, Ray literally went out of his way to drive to Santa Cruz and deliver the leasing documents for her to sign. We very much appreciate Ray's exceptional service, his calm and friendly demeanor, and his mastery of the leasing requirements needed to get me underway. My wife and I absolutely love our new i3! More

I'll be BACK! Well I must admit this was less painful than I had thought it would be. Ray, my sales guy, was great, zero pressure and very funny. He knew the equip Well I must admit this was less painful than I had thought it would be. Ray, my sales guy, was great, zero pressure and very funny. He knew the equipment on the car and walked me through everything. I felt very comfortable doing business with him so much so that I felt like we were old friends by the time we were finished. Only complaints are uncomfortable chairs in Ray's office cubical and of course the tricky finance manager, but other than that...everyone was really quite pleasant! More

Great Service! We have an ongoing good relationship with Michael - he has been great to work with. Would definitely recommend BMW of Monterey to anyone needing a ca We have an ongoing good relationship with Michael - he has been great to work with. Would definitely recommend BMW of Monterey to anyone needing a car or advice! More

Always great service I have taken my cars there for the last 8 years and it's been great. The services are always done on time and its easy to schedule appointments with l I have taken my cars there for the last 8 years and it's been great. The services are always done on time and its easy to schedule appointments with loner cars. More

personal service from bringing a car to my home to check out to fixing all paint scrapes and necessary maintenance a pleasurable experience with great personal service from bringing a car to my home to check out to fixing all paint scrapes and necessary maintenance a pleasurable experience with great personal service More

great convenient location Dealership is doing a completely new showroom, can't wait to see it open. Great location and selection, service is fast and completed on time. Wish to Dealership is doing a completely new showroom, can't wait to see it open. Great location and selection, service is fast and completed on time. Wish to not have to wait several weeks for a loaner car and maybe to have a more upscale comparable car of what you drive rather than a small entry lever loaner, otherwise great customer service More

Chris Almeida is exceptiona Chris Almeida is always exceptionally pleasant to work with. Courteous and professional. It took little time to make an appointment and when I got the Chris Almeida is always exceptionally pleasant to work with. Courteous and professional. It took little time to make an appointment and when I got there Chris took care of everything in a timely manner. More

Ray gave me my time What is normally a very stressful experience, Ray gave me my time to think through the process and I left feeling like I made the best possible purcha What is normally a very stressful experience, Ray gave me my time to think through the process and I left feeling like I made the best possible purchase. Oh, and I love being back in a BMW!! More

Michael Godick is the best! Highly recommend Misha in choosing your car. He is very professional and a very nice person. I love the car I bought. Nice selection of cars. Excellen Highly recommend Misha in choosing your car. He is very professional and a very nice person. I love the car I bought. Nice selection of cars. Excellent service.. More

In BMW I trust! I had a few minor issues with my baby (BMW); the horn didn't work, the headlights needed readjusting and it was time for a service. Not only did BM I had a few minor issues with my baby (BMW); the horn didn't work, the headlights needed readjusting and it was time for a service. Not only did BMW Monterey fix my issues, they also made note of some recommendations for other services. I declined the additional bits, because there was no iminent need and my baby was purrrring. Thanks as always BMW! More