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BMW of Monterey

Seaside, CA

4.6
1,060 Reviews

1 Geary Plaza

Seaside, CA

93955

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Showing 1,060 reviews

December 13, 2018

BMW Girl My service was great! Thank you Joe and Javier for the wonderful service!! Thankful my vehicle was completed the same day. I can’t wait to see the More

by BMWGIRL410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier , Joseph Campo
Dec 13, 2018 -

BMW of Monterey responded

Thank you so much for taking the time to leave a review! We ’re happy to hear that Joe and Javier took such good care of you! We look forward to your next visit and can't wait for you to see our new facility!

December 04, 2018

Great sales experience! Erdal was great! Very friendly, patient and very knowledgeable. It was worth the hours drive to get there. Thank you for the excellent sales experie More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar
Dec 06, 2018 -

BMW of Monterey responded

GG, we're so glad to hear that you had an enjoyable experience with help from Erdal. Thank you so much for leaving a review and for taking the time to drive out to BMW of Monterey. You're a valued customer that we hope to do business with again.

December 03, 2018

Bought myself a new car! It was time to upgrade to a new BMW after driving a 2003 325i for over 15 years! John Poli helped me dial in the perfect upgrade vehicle. He was a g More

by megmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Cantero, John Polli
Dec 06, 2018 -

BMW of Monterey responded

Thank you for the review, Megmart! We're happy to hear that the whole process went smoothly thanks to John Poli. Congratulations on your new vehicle, we hope you enjoy it and look forward to serving you in the future.

December 01, 2018

Thorough and sincere effort to fix a mechanical problem My bmw retractable hardtop convertible has a problem with top reliability. Chris Almeida and his team, along with bmw North America, have been all ove More

by valpakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giovino, Michael "Misha" Godick, Christopher Almeida
Dec 06, 2018 -

BMW of Monterey responded

Hi Valpakis, thanks for taking the time out to leave a review and highlight both Chris and Paul's commitment to their clients. We hope to continue serving you in the future! We appreciate your review.

December 01, 2018

Great service Service Dept and staff members very friend and professional. Provided drinks and snacks in the waiting room. Complementary car wash. Car was ready whe More

by Alfonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Dec 06, 2018 -

BMW of Monterey responded

Hi Alfonso, we appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy you've been satisfied with your experience. Thank you again for your business!

November 28, 2018

Good service from service manager Chris. Chris kept me well informed while I was waiting. I have no other comments. The temp lounge was adequate but restrooms were quite a distance away. More

by Bobby01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Almeida
November 25, 2018

Disappointing The dealership itself seems fine, however, dealing with Gary Kihs was not. He has no integrity. I did not end up getting a vehicle at this dealershi More

by SR11
Customer Service
Recommend Dealer
No
Employees Worked With
Gary Kihs
November 25, 2018

Pleasant It is always nice to walk into the service center. They are always willing to listen to concerns, the person who handles the loaner vehicles always gr More

by RoRich8917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Almeida
November 24, 2018

Flat tire replacement The service adviser Joseph Campo was so kind and helpful. He helped me to resume my trip that was interrupted due to wheel damage. Thanks a lot Joe. More

by rajkumarvm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Campo
November 22, 2018

All went well Service on time joe campo was a pleasure to help with items needing attention service completed on time. Waiting room clean and staff offered coffee More

by Crystelsx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kihs, Joseph Campo, Devon Thompson
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