BMW of Monterey

Good job! The airbag was recalled on my BMW and they handled it with great efficiency. The only issue was finding the service department considering the ongoing The airbag was recalled on my BMW and they handled it with great efficiency. The only issue was finding the service department considering the ongoing construction. More

EXCELLENT! The service department is A+ in my book. Joe Campo is very professional and accommodating. Every experience I have had with BMW of Monterey has been The service department is A+ in my book. Joe Campo is very professional and accommodating. Every experience I have had with BMW of Monterey has been pleasant. More

Super Service! Joe got my car in and out in the time promised! And was super nice and efficient! Would love to buy my next car from this dealership! Joe got my car in and out in the time promised! And was super nice and efficient! Would love to buy my next car from this dealership! More

Staff was ok My service member was not in. He was out to lunch, keep in mind my appointment was at 2:00 pm. I received my car back on time, and I was advised to re My service member was not in. He was out to lunch, keep in mind my appointment was at 2:00 pm. I received my car back on time, and I was advised to replace my front brakes. I asked for a quote for.frint brakes and the my service man gave me a vague quote on $600.00-$700.00 to replace. He said he’d call me tomorrow and never called. I in return took my car to another service place and they replaced my front brakes for half the price. I was willing to give BMW the business but they pushed me away. Not good. Next time, treat all customers the same. More

Great and very helpful. Thank you for the help with getting us a car. We needed a car quickly. We got help finding one. Very good and very helpful. Thank you for the help with getting us a car. We needed a car quickly. We got help finding one. Very good More

Awesome Team! Every experience I have had with them has been awesome! Happy with both my sales and service experience! Def will buy my next car here! Every experience I have had with them has been awesome! Happy with both my sales and service experience! Def will buy my next car here! More

Wonderful experience as always over the past 6 years. Since 2012 we have bought two new cars at Monterey BMW. The service and support we have enjoyed is second to none. The Customer Service of everyone we Since 2012 we have bought two new cars at Monterey BMW. The service and support we have enjoyed is second to none. The Customer Service of everyone we dealt with is very attentive and supperb. More

Excellent Experience John Polli was so incredibly helpful and talked me through the whole process of my first (new) car buying experience. I highly recommend BMW of Monter John Polli was so incredibly helpful and talked me through the whole process of my first (new) car buying experience. I highly recommend BMW of Monterey and will certainly be using them again in the future! More

Service maintenance Excellent customer service and care of my vehicle. Noticed improved performance after service and satisfied with the price quoted for service and bein Excellent customer service and care of my vehicle. Noticed improved performance after service and satisfied with the price quoted for service and being done as promised. More

Two year flushing ob brakes and new brake fluids. This is my third BMW and I still have all three, thanks to the care and satisfaction from BMW Monterey. They know what they are doing and do their jo This is my third BMW and I still have all three, thanks to the care and satisfaction from BMW Monterey. They know what they are doing and do their job well. Pleasant people to work with is a bonus. More