BMW of Monterey

Professional Service Joe Campo is a stellar service advisor, pays close attention to detail. Always appreciate his professionalism, knowledge. Thanks Joe appreciate you ve Joe Campo is a stellar service advisor, pays close attention to detail. Always appreciate his professionalism, knowledge. Thanks Joe appreciate you very very very much More

Top notch Great service and tentative to my requests throughout the whole process. Not pushy at all very amazing salesman. John even stayed until I was done sig Great service and tentative to my requests throughout the whole process. Not pushy at all very amazing salesman. John even stayed until I was done signing all the papers which happened to be like 2 hours after closing. I hope to buy my next BMW though John again. More

5-star The service was 5-star, from the greeting to repairs to the return of my vehicle. Mike Kyle was my service representative. Easy to recommend others. The service was 5-star, from the greeting to repairs to the return of my vehicle. Mike Kyle was my service representative. Easy to recommend others. More

The Best! Received stellar treatment and service Kenny Lampton was my service adviser. He is a Rock Star when it comes to taking care of his customers. Whomever worked on my 328 i did a fantastic j Kenny Lampton was my service adviser. He is a Rock Star when it comes to taking care of his customers. Whomever worked on my 328 i did a fantastic job. Kenny kept in contact with me every day to give me an update as to how progress was being made with my BMW. Kenny made sure that my car was repaired perfectly and was safe for me to drive from Santa Cruz to Monterey where I'm employed as an RN. Someday when it's time to buy a newer model BMW I will come to Monterey BMW for my purchase. Kenny thank you so much. You are the best! More

Great service Kenny was very helpful. They got me in right away, he kept me updated and my car is just like new. He also reminded me of any fixes the car might need Kenny was very helpful. They got me in right away, he kept me updated and my car is just like new. He also reminded me of any fixes the car might need coming up. Thanks! More

Great service It’s always a great time taking my car for service Chris Alameida is always the guy to go always there to help and great car advice overall I am very It’s always a great time taking my car for service Chris Alameida is always the guy to go always there to help and great car advice overall I am very satisfied with BMW of Monterey More

Smog Certificate Very easy to make an appointment by telephone. Service advisor was efficient, and the smog check was completed while I waited in the new waiting room. Very easy to make an appointment by telephone. Service advisor was efficient, and the smog check was completed while I waited in the new waiting room. And, the vehicle was washed before being returned to me. A good experience. More

Great service, love our service advisor Mike Kyle We love our advisor Mike Kyle and his attention to our requests and needs. He always tries to accommodate our schedule since we live a fair distance a We love our advisor Mike Kyle and his attention to our requests and needs. He always tries to accommodate our schedule since we live a fair distance away and is very reasonable, open and honest, and does not insult our intelligence when discussing any issues. No BS from Mike, that is what we appreciate the most, I guess. More

Facility remodel I find the service reception and waiting area cold and inviting compared to the previous layout. Personnel are warm and friendly, facility is not. I I find the service reception and waiting area cold and inviting compared to the previous layout. Personnel are warm and friendly, facility is not. I am not associated I find the newly remodeled facility to be cold and us inviting compared to the prior facility. The staff, however, offset this to some degree with their courteous and efficient approach. More

Service X3 The new BMW serice area looks very modern, and very customer oriented. Mike at the service department treated us very GOOD ALL AROUND, as usual. The new BMW serice area looks very modern, and very customer oriented. Mike at the service department treated us very GOOD ALL AROUND, as usual. More