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BMW of Monterey

Seaside, CA

Overview
Reviews
Vehicles
4.6
1,060 Reviews
Call Dealership (831) 920-0743
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1 Geary Plaza

Seaside, CA

93955

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Showing 1,060 reviews

September 16, 2024

Monterey BMW always a perfect, great atmosphere! It’s clean, staff is friendly and professional! More

by MSCERVANTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Almeida
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Sep 16, 2024 -

BMW of Monterey responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely Rick Lollar Service Manager

September 15, 2024

Javier is the most trusted mechanic I have experienced. He is the reason I go to BMw of Monterey More

by RAM55TMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
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Sep 15, 2024 -

BMW of Monterey responded

Thank you! Javier and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

September 14, 2024

Leasing a new car was very smooth and easy. Dealership was organized and there wasn't any wasted time. Sales person - Joseph - was very patient in explaining the features of the car on delive More

by HALBIGSUR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph
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Sep 15, 2024 -

BMW of Monterey responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jospeh and our team here at BMW of Monterey are glad to have you as a customer. Sincerely, Andrew Jennings General Sales Manager

September 14, 2024

Dealer added $1,000 to the price for PermaPlate. This stuff is just wax and wears off in a couple of months. It offers no more protection than the clear coat that all auto manufacturers put over pai More

by WSF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jimmy Nehrer, Nathan Reed
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Sep 17, 2024 -

BMW of Monterey responded

Thank you for sharing your experience. We understand your concerns regarding the additional charge for PermaPlate and the pressure during the finance discussion. At BMW of Monterey, we aim to provide transparent and respectful service. Your feedback is valuable in helping us to improve our processes. If you would like to discuss your experience further, please feel free to reach out. We appreciate your input and hope to serve you better in the future. Sincerely, Jimmy Cahill - General Manager

September 13, 2024

Great service which included a brand new loaner at no extra charge. You also get a free car wash with each service. More

by FSHAHROUDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
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Sep 13, 2024 -

BMW of Monterey responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Monterey to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely Rick Lollar Service Manager

September 13, 2024

It was a pleasant car buying experience and and with knowledge people. Didn't feel like I was getting forced to purchase, but pick something I like. More

by FUNGVIC3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar, Michael Crnkovich
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Sep 15, 2024 -

BMW of Monterey responded

Thank you so much for your excellent review! We are so glad that Erdal had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Andrew Jennings General Sales Manager

September 12, 2024

Mike and Jaime were easy to work with. I highly recommend BMW of Monterey for buying or maintaining a real Driving Machine. More

by RomaineMan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime*****, Mike Kyle
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Sep 12, 2024 -

BMW of Monterey responded

Thanks for sharing about your experience with BMW of Monterey. Mike, Jaime, and our team appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

September 11, 2024

Great service thanks to Mike Kyle! He let me know what needed to be done with my car and contacted me through the process. More

by KAREN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Sep 11, 2024 -

BMW of Monterey responded

Thank you for your business and this review. We're happy that Mike and our team can serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely Rick Lollar Service Manager

September 11, 2024

Chris and Jaime consistently provide exceptional service and make every appointment seamless. They are a pleasure to work with! More

by evegreco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alemda and Jaime Barrios
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Sep 12, 2024 -

BMW of Monterey responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris and Jaime met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

September 10, 2024

Nathan was great, patient, knowledgeable and I would not hesitate to work with him again. More

by CATHY26
Recommend Dealer
Yes
Employees Worked With
Nathan Reed
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Sep 11, 2024 -

BMW of Monterey responded

Cathy, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nathan met your expectations. Thank you again for choosing BMW of Monterey. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Andrew Jennings General Sales Manager

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