Back

BMW of Monterey

Seaside, CA

4.6
1,060 Reviews

1 Geary Plaza

Seaside, CA

93955

Directions

By Type

Showing 1,060 reviews

December 10, 2019

Worth the drive!! I live in Los Angeles and this dealer (and Ray) are so wonderful that despite being 300 miles from me, I will make the drive to get all my cars from t More

by darren.misaresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Kausin
Dec 12, 2019 -

BMW of Monterey responded

Wow! That really is great to hear, Darren. Our staff are committed to providing the highest-quality service in Monterey, and Ray is no exception. Thank you for choosing BMW of Monterey, we look forward to seeing you again!

December 10, 2019

Anna is great! Even though this was a routine service for our 3-series, Anna went out of her way to set us up with a top-line 5-series for the loaner on short notice More

by Matthew Olive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Campo, Anna Kwon
Dec 12, 2019 -

BMW of Monterey responded

Hi Matthew, thanks for taking the time to leave a review! We’re happy to hear that Anna was able to provide the high-level of service you deserve. We wish you all the best on the road ahead!

December 03, 2019

Made my Experience Allow though the parts were not available for my vehicle the Service Team made my experience a good one. Nice detail (spa?), my SAV looked great. Than More

by bam_bam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Nathaniel Borchard
Dec 04, 2019 -

BMW of Monterey responded

We’re so happy that you chose us, and truly appreciate the 5-star review. Our staff does everything they can to provide the highest level of customer service, and we’re glad to see we delivered on that promise. Enjoy your new ride, we hope to hear from you soon!

November 29, 2019

The process for finding and purchasing our X1 at BMW of Monterey was quick and easy. I was very satisfied with our salesman John Polli. More

by Mary D
Recommend Dealer
Yes
Employees Worked With
Paul Giovino, Michael Crnkovich, John Polli, Devon Thompson
Dec 12, 2019 -

BMW of Monterey responded

We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

November 28, 2019

Jaime Barrios went above and beyond, was very knowledgeable. I took my car from San Jose to Monterey to get it serviced. It was worth the drive and would highly recommend the BMW dealer there. More

by GG
Recommend Dealer
Yes
Employees Worked With
Jamie Barrios
Dec 12, 2019 -

BMW of Monterey responded

We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

November 22, 2019

Service Review I was very pleased with the professionalism of Chris Almeida. The service performed was the annual service under the initial warranty service agreeme More

by stathamr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Almeida
Nov 27, 2019 -

BMW of Monterey responded

Thank you for the kind words! This is the type of experience we strive to deliver for each and every visitor to BMW of Monterey! We sincerely appreciate your business and hope to see you down the road.

November 22, 2019

Just purchased a 11 bmw 335D thanks to John Polli! Very friendly and great service. Will recommend him to anyone I know buying a car soon! More

by aleexipaz
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, John Polli
Nov 27, 2019 -

BMW of Monterey responded

We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

November 20, 2019

A for "Above Average"-- #1 for "The Best" In the 5 years I have interacted with BMW of Monterey I have always received Above Average customer service and more importantly "The Best" service More

by OceanDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Barrios
Nov 21, 2019 -

BMW of Monterey responded

Hi, we appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

November 20, 2019

Very good experience On time, loaner car fabulous. Observed Anna K. picked up work for the service men, answering the phone, filling out a needed certificate. She was e More

by Leslie Andersen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Thomas, Joseph Campo, Mike Kyle, Anna Kwon, Jamie Barrios
Nov 21, 2019 -

BMW of Monterey responded

Hi Leslie, thank you for the review! We’re thrilled Anna provided you with such a positive experience. We’re grateful for having such dedicated team members and also thankful for your business!

November 12, 2019

Rare is the occasion I have issues with service at BMW Monterey. Chris, my service advisor, is always friendly, courteous, and always goes above and beyond what’s asked of him. More

by luisreis
Recommend Dealer
Yes
Employees Worked With
Christopher Almeida
Nov 14, 2019 -

BMW of Monterey responded

Thank you for taking the time to leave us a positive review, Luis! We’re so pleased that Chris made your experience so enjoyable at BMW of Monterey!

...
44
...