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BMW of Monterey

Seaside, CA

4.6
1,064 Reviews

1 Geary Plaza

Seaside, CA

93955

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Showing 1,064 reviews

December 11, 2019

"The Ultimate Driving Machine and a Great Team" I recently undertook a search for a new vehicle. My last car purchase was from BMW of Monterey so I decided to check the dealership out again. I was More

by marydean0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Campo, Ray Kausin
Dec 12, 2019 -

BMW of Monterey responded

Thanks for leaving a review, Mary! Ray and Joseph always go above and beyond for our customers, and we’re happy your experience lived up to that standard. We look forward to seeing you again in the future!

December 10, 2019

Great Experience! Ray treated us like family! Overall great experience! Would definitely return as a repeat customer! No pressure sales and no spinning or confusing More

by rlopez11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Kausin
Dec 12, 2019 -

BMW of Monterey responded

Thanks for leaving a review! Ray always goes above and beyond for our customers, and we’re happy your experience lived up to that standard. We look forward to seeing you again in the future!

December 10, 2019

Fantastic experience with Ray We had a great experience with Ray! He went above and beyond for us, and made the car buying process easy and enjoyable! We will always work with him More

by Laurie Teitzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Kausin
Dec 12, 2019 -

BMW of Monterey responded

Thanks for the positive feedback, Laurie! To be honest, we’re not surprised to hear your story, because Ray continues to go above and beyond! All of our staff do everything they can to deliver exactly what our customers are looking for, and we’re happy to see that Ray fulfilled that promise to you.

December 10, 2019

Great, easy, quick Working with Ray was an enjoyable experience and I would highly recommend both him and Bmw of Monterey to anyone looking for their next car. I found More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Campo, Ray Kausin
Dec 12, 2019 -

BMW of Monterey responded

Thanks, Chris! Ray is a great salesperson who truly goes above and beyond for our customers. If there’s anything else we can do for you, stop by the store anytime and we’ll be happy to help!

December 10, 2019

Worth the drive!! I live in Los Angeles and this dealer (and Ray) are so wonderful that despite being 300 miles from me, I will make the drive to get all my cars from t More

by darren.misaresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Kausin
Dec 12, 2019 -

BMW of Monterey responded

Wow! That really is great to hear, Darren. Our staff are committed to providing the highest-quality service in Monterey, and Ray is no exception. Thank you for choosing BMW of Monterey, we look forward to seeing you again!

December 10, 2019

Anna is great! Even though this was a routine service for our 3-series, Anna went out of her way to set us up with a top-line 5-series for the loaner on short notice More

by Matthew Olive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Campo, Anna Kwon
Dec 12, 2019 -

BMW of Monterey responded

Hi Matthew, thanks for taking the time to leave a review! We’re happy to hear that Anna was able to provide the high-level of service you deserve. We wish you all the best on the road ahead!

December 03, 2019

Made my Experience Allow though the parts were not available for my vehicle the Service Team made my experience a good one. Nice detail (spa?), my SAV looked great. Than More

by bam_bam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Nathaniel Borchard
Dec 04, 2019 -

BMW of Monterey responded

We’re so happy that you chose us, and truly appreciate the 5-star review. Our staff does everything they can to provide the highest level of customer service, and we’re glad to see we delivered on that promise. Enjoy your new ride, we hope to hear from you soon!

November 29, 2019

The process for finding and purchasing our X1 at BMW of Monterey was quick and easy. I was very satisfied with our salesman John Polli. More

by Mary D
Recommend Dealer
Yes
Employees Worked With
Paul Giovino, Michael Crnkovich, John Polli, Devon Thompson
Dec 12, 2019 -

BMW of Monterey responded

We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

November 28, 2019

Jaime Barrios went above and beyond, was very knowledgeable. I took my car from San Jose to Monterey to get it serviced. It was worth the drive and would highly recommend the BMW dealer there. More

by GG
Recommend Dealer
Yes
Employees Worked With
Jamie Barrios
Dec 12, 2019 -

BMW of Monterey responded

We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!

November 22, 2019

Service Review I was very pleased with the professionalism of Chris Almeida. The service performed was the annual service under the initial warranty service agreeme More

by stathamr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Almeida
Nov 27, 2019 -

BMW of Monterey responded

Thank you for the kind words! This is the type of experience we strive to deliver for each and every visitor to BMW of Monterey! We sincerely appreciate your business and hope to see you down the road.

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