BMW of Monterey

Great Experience This is the second BMW we have leased from BMW of Monterey and we have had a great experience each time. Dealing with the service department is also This is the second BMW we have leased from BMW of Monterey and we have had a great experience each time. Dealing with the service department is also a pleasure. From sales, to finance, to service, we have enjoyed working with this dealership and would recommend them without question. More

Best price and best service in California I live in Peninsular area, BayArea and I have quoted the newest X7 from serval dealerships. The BMW Monterey gave me the best prices with best service I live in Peninsular area, BayArea and I have quoted the newest X7 from serval dealerships. The BMW Monterey gave me the best prices with best service and follow up. Internet sales John Polli provided an excellent email and text communication with best price in the bay area and his team partner Ray Kausin helped us to finish the deal til the end very smoothly. I am so happy with my new X7 and highly recommend this BMW dealership. More

Great Service I recently took my X5 in for a recall due to a software update. Joe was my service advisor when dropping off my car and set me up with a loaner. When I recently took my X5 in for a recall due to a software update. Joe was my service advisor when dropping off my car and set me up with a loaner. When I picked up my car, Mike who is also awesome went over all of my paperwork with me. The service department is fantastic! Second to none. Keep up the great work! More

Wonderful experience I recently had to take my X5 for servicing. Anna took real good care of me. She made sure I had a loaner car during the hectic days of the Christmas h I recently had to take my X5 for servicing. Anna took real good care of me. She made sure I had a loaner car during the hectic days of the Christmas holidays. Joe kept me informed of the repairs needed. The service was great. More

Basic Service Completed as Promised Little communication but got the job done...I think. Have the paper to prove it. Since it was free, I didn't get much voluntary information. I always Little communication but got the job done...I think. Have the paper to prove it. Since it was free, I didn't get much voluntary information. I always want more information and preventative care. More

Recall service Software update, appointment easily made, loaner provided, service performed, car washed, called when ready. It could only have been better had they Software update, appointment easily made, loaner provided, service performed, car washed, called when ready. It could only have been better had they picked up the car and delivered. More

Great customer service - Ray Kausin This is a great dealership! Everyone is super helpful and goes above and beyond to make you feel at home. Ray was great- he was efficient, kind and pr This is a great dealership! Everyone is super helpful and goes above and beyond to make you feel at home. Ray was great- he was efficient, kind and professional. Would highly recommend this dealership! More

I love my new car!!!! Awesome service! Everyone is so welcoming! I haven’t bought a new car in years and I was so indecisive. I wanted to make the right choice. Ray in sale Awesome service! Everyone is so welcoming! I haven’t bought a new car in years and I was so indecisive. I wanted to make the right choice. Ray in sales listened to what I was looking for and respected that I wanted to stay within a budget. Best choice and I’m so in love with my new car! More

A great place to buy a BMW! Ray, Nathan and Josh all helped me get my new X7. They're all great guys and made the process very easy. I don't have any problem recommending BMW o Ray, Nathan and Josh all helped me get my new X7. They're all great guys and made the process very easy. I don't have any problem recommending BMW of Monterey. They have great people. More

BMW Gets It! You all do a great job! 5 Stars! You are the Gold Standard! You do it right the first time, and I thank you for that; given a hectic day( at work) You all do a great job! 5 Stars! You are the Gold Standard! You do it right the first time, and I thank you for that; given a hectic day( at work);and needing service asap; its great to know that BMW has your back! Terry L Franklin MD More