BMW of Monterey

Anna Kwon, the BMW Service Administrator has helped me several times when I need service to my vehicles. Each time, her professionalism, courtesy, knowledge and multi-tasking abilities far excel my expe several times when I need service to my vehicles. Each time, her professionalism, courtesy, knowledge and multi-tasking abilities far excel my expectations. I have been coming to BMW of Monterey for almost 10 years and Anna is a Fantastic addition to the Team. For Anna, Care for the Customer comes First, whether it is getting a loaner car, or making sure the service items are set in place before I have arrived! Anna also keeps me posted with updates as they happen so I am Never left in the dark about what is happening with my cars and the timeframe. Anna is unique in the service industry: A Generous and Gifted person upon whom I can Rely and Trust! Keep up the Gold Star Work Anna and BMW of Monterey! More

Service i3 Service was quick. Had a great loaner for the day. Car was washed and fully charged. Check in and check out very speedy. Thanks you! Service was quick. Had a great loaner for the day. Car was washed and fully charged. Check in and check out very speedy. Thanks you! More

Great experience. Everything went really well during my purchase. John was really helpful and friendly to me and to my friends that were with me. Thank you John. Everything went really well during my purchase. John was really helpful and friendly to me and to my friends that were with me. Thank you John. More

John provided great support during my car buying process. This was the first time I had bought a car from a dealership and he was willing and able to answer all of my questions. John was very patient and I f This was the first time I had bought a car from a dealership and he was willing and able to answer all of my questions. John was very patient and I felt comfortable knowing he was helping with the process. More

I had the best experience in there, they gave me a excellent service thank you so much I can’t wait to make another deal there. excellent service thank you so much I can’t wait to make another deal there. More

Service Department is Fabulous Joe Campo has been always a joy to work with on our X5M and M4Convertible, on time, on promise and always helpful and supportive well done. Joe Campo has been always a joy to work with on our X5M and M4Convertible, on time, on promise and always helpful and supportive well done. More

Having dealt with dealerships in 4 cities over the past several months, I am pleased to say the Monterey, CA is the most impressive! Finally, people who listen and go beyond the norm to please their custo several months, I am pleased to say the Monterey, CA is the most impressive! Finally, people who listen and go beyond the norm to please their customers. More

John was amazing. He went out of his way to create a deal that met all of my needs. I cannot speak highly enough of him. I am beyond pleased. that met all of my needs. I cannot speak highly enough of him. I am beyond pleased. More

Maintenance and Loaner Friendly and efficient service from Anna time and again as we've been with BMW of Monterey ten years running. I appreciated the Marketing experience w Friendly and efficient service from Anna time and again as we've been with BMW of Monterey ten years running. I appreciated the Marketing experience with the Loaner Car model provided. Thank You Anna! More

Wonderful Service Our service advisor Joe Campo was helpful and on top of what we needed. It is enjoyable working with him. Everything we needed was taken care of in a Our service advisor Joe Campo was helpful and on top of what we needed. It is enjoyable working with him. Everything we needed was taken care of in a timely manner. More