BMW of Monterey

Again Flawless Service I took my 2015 BMW 535 Diesel in for my 50K check up and was greeted promptly the minute I walked in with a warm hello and smile. Anna took care of t I took my 2015 BMW 535 Diesel in for my 50K check up and was greeted promptly the minute I walked in with a warm hello and smile. Anna took care of the paperwork for my loaner and Joe processed all the information needed for my service in a quick and efficient manner. Joe gave me a quote and Anna handed me keys to a loaner and I was off. Very efficient and quick and the professionalism that I witnessed is what makes me return there time after time. Once my car was done, as I returned the next day at my request, I returned the loaner, which in itself was an impressive 2020 740i, and Joe handed me a bill which was significantly less than what he quoted me. Needless to say with the loaner, the savings on the service and the quick and efficient service, I will definitely be going back and I would highly recommend them to anyone looking to get their BMW serviced. Ask for Anna and Joe if you need help with your BMW. Thanks David Longaker More

First time in. This was my first time in and Joe did a great job explaining my options for service and the work performed was perfect and done in a timely manner. This was my first time in and Joe did a great job explaining my options for service and the work performed was perfect and done in a timely manner. I'm coming back next week for a thorough 90,000 mile service on my X3. More

BMW Monterey has an incredible customer service! The people are very pleasant and helpful. It was a heartwarming experience for me as it was my first visit at the place. Keep up the good work, guys! people are very pleasant and helpful. It was a heartwarming experience for me as it was my first visit at the place. Keep up the good work, guys! More

John and the staff at Monterey BMW made the the buying process extremely fast and easy. John was considerate of my busy schedule and they were able to have me on the road within a few hours. I’ll definite process extremely fast and easy. John was considerate of my busy schedule and they were able to have me on the road within a few hours. I’ll definitely be back More

I have had a recent TERRIFIC experience at BMW Seaside, Ca. It started with calling yesterday and getting all set up with Anna!! She is AWESOME! She had a “can do attitude” the entire time and made my ent Ca. It started with calling yesterday and getting all set up with Anna!! She is AWESOME! She had a “can do attitude” the entire time and made my entire service experience so simple!!! Also, Anna surprised me a a terrific loaner car as well!!! Just AWESOME service by her, Joe and the entire team!!! More

ANN IN SERVICE GETS 12+ STARS FROM ME IT IS A WONDERFUL EXPERIENCE WHEN SOMEONE TAKES CARE OF YOU LIKE ANNA DID FOR ME TODAY, SHE IS WONDERFUL! THE ONLY PROBLEM WITH ANNA IS, SHE NEEDS TO IT IS A WONDERFUL EXPERIENCE WHEN SOMEONE TAKES CARE OF YOU LIKE ANNA DID FOR ME TODAY, SHE IS WONDERFUL! THE ONLY PROBLEM WITH ANNA IS, SHE NEEDS TO WALK MORE SLOWLY SHE IS RUNNING 120 MPH, GREAT GAL GETS THE JOB DONE!! LANZ More

Anna Kwon, the BMW Service Administrator has helped me several times when I need service to my vehicles. Each time, her professionalism, courtesy, knowledge and multi-tasking abilities far excel my expe several times when I need service to my vehicles. Each time, her professionalism, courtesy, knowledge and multi-tasking abilities far excel my expectations. I have been coming to BMW of Monterey for almost 10 years and Anna is a Fantastic addition to the Team. For Anna, Care for the Customer comes First, whether it is getting a loaner car, or making sure the service items are set in place before I have arrived! Anna also keeps me posted with updates as they happen so I am Never left in the dark about what is happening with my cars and the timeframe. Anna is unique in the service industry: A Generous and Gifted person upon whom I can Rely and Trust! Keep up the Gold Star Work Anna and BMW of Monterey! More

Service i3 Service was quick. Had a great loaner for the day. Car was washed and fully charged. Check in and check out very speedy. Thanks you! Service was quick. Had a great loaner for the day. Car was washed and fully charged. Check in and check out very speedy. Thanks you! More

Great experience. Everything went really well during my purchase. John was really helpful and friendly to me and to my friends that were with me. Thank you John. Everything went really well during my purchase. John was really helpful and friendly to me and to my friends that were with me. Thank you John. More

John provided great support during my car buying process. This was the first time I had bought a car from a dealership and he was willing and able to answer all of my questions. John was very patient and I f This was the first time I had bought a car from a dealership and he was willing and able to answer all of my questions. John was very patient and I felt comfortable knowing he was helping with the process. More