BMW of Monterey

Perfect Service Joe and Javi in service were wonderful! I love that I can see a video of the vehicle inspection- it makes the experience feel personal and increases m Joe and Javi in service were wonderful! I love that I can see a video of the vehicle inspection- it makes the experience feel personal and increases my confidence in the work being performed. More

my Alpina The shop Fortman worked with BMW engineers to identify the issues and will continue to monitor until resolved. Appreciate the efforts of all involved The shop Fortman worked with BMW engineers to identify the issues and will continue to monitor until resolved. Appreciate the efforts of all involved and look forward to life long relationship More

Anna, in service is the reason we keep coming back. Anna’s customer service attention to detail and knowing her customers makes us feel very welcome! She is truly an important asset to BMW of Montere Anna’s customer service attention to detail and knowing her customers makes us feel very welcome! She is truly an important asset to BMW of Monterey More

Maintenance on our 2014 X3 and purchasing our 2017 certified pre-owned i3, after leasing an i3 for two years, has all gone very well largely because the staff at Monterey BMW is efficient and customer certified pre-owned i3, after leasing an i3 for two years, has all gone very well largely because the staff at Monterey BMW is efficient and customer-focused. More

Again Flawless Service I took my 2015 BMW 535 Diesel in for my 50K check up and was greeted promptly the minute I walked in with a warm hello and smile. Anna took care of t I took my 2015 BMW 535 Diesel in for my 50K check up and was greeted promptly the minute I walked in with a warm hello and smile. Anna took care of the paperwork for my loaner and Joe processed all the information needed for my service in a quick and efficient manner. Joe gave me a quote and Anna handed me keys to a loaner and I was off. Very efficient and quick and the professionalism that I witnessed is what makes me return there time after time. Once my car was done, as I returned the next day at my request, I returned the loaner, which in itself was an impressive 2020 740i, and Joe handed me a bill which was significantly less than what he quoted me. Needless to say with the loaner, the savings on the service and the quick and efficient service, I will definitely be going back and I would highly recommend them to anyone looking to get their BMW serviced. Ask for Anna and Joe if you need help with your BMW. Thanks David Longaker More

First time in. This was my first time in and Joe did a great job explaining my options for service and the work performed was perfect and done in a timely manner. This was my first time in and Joe did a great job explaining my options for service and the work performed was perfect and done in a timely manner. I'm coming back next week for a thorough 90,000 mile service on my X3. More

BMW Monterey has an incredible customer service! The people are very pleasant and helpful. It was a heartwarming experience for me as it was my first visit at the place. Keep up the good work, guys! people are very pleasant and helpful. It was a heartwarming experience for me as it was my first visit at the place. Keep up the good work, guys! More

John and the staff at Monterey BMW made the the buying process extremely fast and easy. John was considerate of my busy schedule and they were able to have me on the road within a few hours. I’ll definite process extremely fast and easy. John was considerate of my busy schedule and they were able to have me on the road within a few hours. I’ll definitely be back More

I have had a recent TERRIFIC experience at BMW Seaside, Ca. It started with calling yesterday and getting all set up with Anna!! She is AWESOME! She had a “can do attitude” the entire time and made my ent Ca. It started with calling yesterday and getting all set up with Anna!! She is AWESOME! She had a “can do attitude” the entire time and made my entire service experience so simple!!! Also, Anna surprised me a a terrific loaner car as well!!! Just AWESOME service by her, Joe and the entire team!!! More

ANN IN SERVICE GETS 12+ STARS FROM ME IT IS A WONDERFUL EXPERIENCE WHEN SOMEONE TAKES CARE OF YOU LIKE ANNA DID FOR ME TODAY, SHE IS WONDERFUL! THE ONLY PROBLEM WITH ANNA IS, SHE NEEDS TO IT IS A WONDERFUL EXPERIENCE WHEN SOMEONE TAKES CARE OF YOU LIKE ANNA DID FOR ME TODAY, SHE IS WONDERFUL! THE ONLY PROBLEM WITH ANNA IS, SHE NEEDS TO WALK MORE SLOWLY SHE IS RUNNING 120 MPH, GREAT GAL GETS THE JOB DONE!! LANZ More