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BMW of Monterey

Seaside, CA

Overview
Reviews
Vehicles
4.6
1,061 Reviews
Call Dealership (831) 920-0743
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1 Geary Plaza

Seaside, CA

93955

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Showing 1,061 reviews

September 26, 2024

Service was amazing. My car broke down during Car week and I was from out of town. It all worked out beautifully. More

by SJESSUP_SCHWARZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Aliamda (sp), Mike Kyle
Report | Print
Sep 26, 2024 -

BMW of Monterey responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely Rick Lollar Service Manager

September 25, 2024

Buying a car from them site unseen was the most amazing experience that I've had. The price was right and everything promised was worked on. More

by Abhilash M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, John Polli
Report | Print
Sep 26, 2024 -

BMW of Monterey responded

It's fantastic to hear that we provided you with great customer service while assisting you with your car purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of Monterey! Sincerely, Andrew Jennings General Sales Manager

September 23, 2024

Amazing service as usual! They Definitely took care of my car and had awesome customer service More

by KVU93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Edgar Garcia
Report | Print
Sep 24, 2024 -

BMW of Monterey responded

Thanks for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

September 22, 2024

Looking forward to my next service. Hopefully the oil will be in soon…why did they pic a hard to get on; More

by APOMATTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Sep 24, 2024 -

BMW of Monterey responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

September 21, 2024

Great staff and such a wonderful deal on our car ! We love it so much . More

by CR12547
Recommend Dealer
Yes
Employees Worked With
I don’t see any of the people we worked with .
Report | Print
Sep 22, 2024 -

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

September 21, 2024

Service is always performed to the highest standards and on time. If parts are delayed, updated as to when they will be available. More

by donbevi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Edgar Garcia, Richard Lollar
Report | Print
Sep 22, 2024 -

BMW of Monterey responded

Hi Don: Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

September 20, 2024

I’m not sure if this is about the service department or sales department, I had interaction with both. Sales is pretty good and service department is okay. More

by joegorgulho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Reed, Jimmy Cahill
Report | Print
Sep 20, 2024 -

BMW of Monterey responded

Thank you for your feedback, Joe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

September 20, 2024

I have been thoroughly impressed with Monterey BMW from purchasing my X5 to maintainence visits. More

by byron.morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parris Yancey, Mike Kyle, Edgar Garcia, Richard Lollar
Report | Print
Sep 22, 2024 -

BMW of Monterey responded

Thanks, Byron, for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

September 20, 2024

Easy to make an appointment. Service advisor Mike Kyle is pleasant and knowledgeable. Quality workmanship. More

by CYNTHIA4WINDOWS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Sep 22, 2024 -

BMW of Monterey responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely Rick Lollar Service Manager

September 19, 2024

Wonderful car buying experience. First rate all the way. Very happy with my purchase there. More

by DONBALLARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar, Michael Crnkovich, Edgar Garcia
Report | Print
Sep 20, 2024 -

BMW of Monterey responded

We are very happy to have provided you with such a positive experience, Don! We sincerely value your business and look forward to your next visit. Sincerely, Andrew Jennings General Sales Manager

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