BMW of Monterey

Extremely helpful and easy to work with. I highly recommend John and this dealership. I love my car too; can’t beat this for a used a vehicle. recommend John and this dealership. I love my car too; can’t beat this for a used a vehicle. More

Pleasant buying experience It was a pleasure working with John at BMW of Monterey. He's communicative, courteous, and very helpful. Both the buying experience and the after-buyi It was a pleasure working with John at BMW of Monterey. He's communicative, courteous, and very helpful. Both the buying experience and the after-buying experience was pleasant. Thank you! More

We were so happy with the service from BMW of Monterey! John was very responsive in finding us a vehicle that matched our needs and did an excellent job making sure we were comfortable throughout the buyin John was very responsive in finding us a vehicle that matched our needs and did an excellent job making sure we were comfortable throughout the buying process! We are very happy with our new purchase and the wonderful buying experience we had! More

Service excellence I recently brought in our X5 and X7 for routine service. On both occasions Anna Kwon was got me an appointment that fit my busy schedule and made sure I recently brought in our X5 and X7 for routine service. On both occasions Anna Kwon was got me an appointment that fit my busy schedule and made sure that I had transportation to and from the dealership. She made a spot on recommendation to have my X5 detailed. I was very happy with how the care turned out. The faded steering wheel looked like new. They also got all of the dog hair out of the carpet! Joe Campo has been my service advisor for a long time and we have been through several BMW's. He is always honest with his recommendations and prompt and polite with his responses to my inquires. I will continue to take my BMW's to them for service. More

It was a pleasure dealing with Joe at the dealership. He was courteous, efficient, and totally professional. I was extremely pleased with my experience there. was courteous, efficient, and totally professional. I was extremely pleased with my experience there. More

Best service department ever! They’re picked up my car and dropped it off. I also got a great video walk thru of the inspection of my car from the mechanic. Very friendly and professional. Thank you!! and dropped it off. I also got a great video walk thru of the inspection of my car from the mechanic. Very friendly and professional. Thank you!! More

A wonderful buying experience with no pressure We bought our new BMW here for one, the facility is very attractive and clean, and two, everyone we dealt with was very friendly. We have to give the We bought our new BMW here for one, the facility is very attractive and clean, and two, everyone we dealt with was very friendly. We have to give the highest praise for Nathan Reed, the salesman who helped us through the entire purchasing process. No pressure, quite knowledgeable , and very friendly guy. We initially started with the Volvo dealership to purchase a hybrid Volvo, but we turned away because of the facility, we had to look for a salesman, and the selection was not good. It was a whole different and pleasing experience with BMW of Monterey. RLR More

Everyone was great. The man who picked up and dropped off the car and the service person who did the video. Good group of people. the car and the service person who did the video. Good group of people. More

We brought our BMW in for repair of a recall part. Very professional & courteous staff and my wife and I appreciated the video from the service technician doing the inspection. professional & courteous staff and my wife and I appreciated the video from the service technician doing the inspection. More

Easy, quick, straight forward This was straight forward experience, I brought in for recall and extra service. I was not pushed to do extra work, even though it was needed. Schedul This was straight forward experience, I brought in for recall and extra service. I was not pushed to do extra work, even though it was needed. Scheduling went quick, etc. More