BMW of Monterey

John was a pleasure to work with. He gave me everything I need about the MX by message. I worked with a few sales man in Bay area and I meant He’s the best sales man. Highly recom He gave me everything I need about the MX by message. I worked with a few sales man in Bay area and I meant He’s the best sales man. Highly recommend! More

I brought my car in for a servicing recently and had the pleasure of working with Anna and Brandon. I've never had a car servicing go so seamlessly! They were both kind, attentive, and communicative from st pleasure of working with Anna and Brandon. I've never had a car servicing go so seamlessly! They were both kind, attentive, and communicative from start to finish. I've had a squeak happen randomly in the front of my car and Brandon went above and beyond to help figure out what it was. I don't think it was his job to do that but he took on the task without hesitation. Anna was quick and efficient in getting me a loaner car and was super sweet to speak with. She makes you feel comfortable and welcome. Excellent service all around! :) More

Anna was a pleasure to work with. She went above and beyond to get my car serviced and to set me up with a loaner car that worked for my family and our schedule. Highly recommend! Chris was super hel beyond to get my car serviced and to set me up with a loaner car that worked for my family and our schedule. Highly recommend! Chris was super helpful and a great commutator. I look forward to working with him again in the future. More

I brought my m4 for repair, Anna rushed to help me right when i stepped through the doors she was very helpful and friendly and helped me get a rental car and fix my car. when i stepped through the doors she was very helpful and friendly and helped me get a rental car and fix my car. More

Excellent Staff - both the front office (Mike and Anna - managers) and the service bays. Service estimate was quick and complete with Q&A for all customers. Everyone was courteous, polite and FUN to work managers) and the service bays. Service estimate was quick and complete with Q&A for all customers. Everyone was courteous, polite and FUN to work with!! Best BMW Service experience bar none. More

Other dealerships should have their staff visit this dealership to learn a lesson or two. Hands down, customer service is their priority here. Every employee I met greeted me with a smile and were extre dealership to learn a lesson or two. Hands down, customer service is their priority here. Every employee I met greeted me with a smile and were extremely helpful. More

Mike is great! He knows what hes talking about and makes sure that I understand what's happening with my service appointment. He answers all my questions and if for some reason he doesn't know the answer th sure that I understand what's happening with my service appointment. He answers all my questions and if for some reason he doesn't know the answer than he calls and finds out! Great customer service and a wealth of knowledge. More

Had an issue with my licence plate mount for my new 330e. Anna got it sorted out quickly and even had it covered since I just got the car. Super helpful! Anna got it sorted out quickly and even had it covered since I just got the car. Super helpful! More

Anna is the best hands down. She always acknowledges my wife and I by name whether we call on the phone or show up in person. Always greeting us with a smile. We always have a pleasant experience with her. wife and I by name whether we call on the phone or show up in person. Always greeting us with a smile. We always have a pleasant experience with her. She is very attentive towards our needs, and is always professional. We look forward to seeing Anna each time we come to BMW of Monterey. More

BMW Monterey is first rate. This dealership offers consistently superlative service, from start to finish. John Polli is an outstanding client advisor --- attentive, knowledgeable, friendly, honest. consistently superlative service, from start to finish. John Polli is an outstanding client advisor --- attentive, knowledgeable, friendly, honest. Best dealership in California. More