Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Monterey

Seaside, CA

Overview
Reviews
Vehicles
4.6
1,062 Reviews
Call Dealership (831) 920-0743
View Awards

1 Geary Plaza

Seaside, CA

93955

Directions

By Type

Showing 1,062 reviews

September 27, 2023

Very excellent great friendly place that has great cars that I buy as many I can afford. More

by LEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Oct 02, 2023 -

BMW of Monterey responded

Wow, your kind words took my breath away, Len! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Jimmy Cahill - General Manager

September 27, 2023

Wasn't a good experience on my last service. hope this doesn't happen again. Thx More

by Dougbros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was a fill in woman in service.
Report | Print
Sep 28, 2023 -

BMW of Monterey responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely Rick Lollar Service Manager

Oct 02, 2023 -

Dougbros responded

Hi Rick, Call me anytime 7.30 to 5pm. 831.262.0815 Thank you, Doug

September 27, 2023

Excellent customer service! Very much appreciated. I am thrilled with the support from everyone. Thanks. More

by lmbundtzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Jeremy Carter, Nathaniel Borchard, Robert Rangle, Edgar Garcia
Report | Print
Sep 28, 2023 -

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

September 27, 2023

We have probably bought 10 cars from Mischa over the years. Service Advisor Mike Kyle is a knowledgeable "car-guy" who is great to work with. He often goes above and beyond in the name of great service. More

by ROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Mike Kyle, Michael Crnkovich, Anna Kwon, Jamie Barrios
Report | Print
Sep 29, 2023 -

BMW of Monterey responded

It has been a pleasure serving you, Robert. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

September 27, 2023

Chris in service was excellent. He was a joy to work with. Efficient and kept me abreast of what was going on and needed for my car repair. More

by MMBOWLES18
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Sep 28, 2023 -

BMW of Monterey responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manaager

September 27, 2023

Service rep was incredibly helpful and knowledgeable. Sh kept me apprised of the technician's progress and findings. More

by k_weisman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Dimas
Report | Print
Sep 28, 2023 -

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manaager

September 27, 2023

Well Ogranized, Very Professional, Service advisor erica was amazing! Work done with work needed was great as well! Overall 5/5 More

by MONTALVO1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Dimas
Report | Print
Sep 28, 2023 -

BMW of Monterey responded

Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad Erica was able to help, and we hope to see you again! Sincerely Rick Lollar Service Manaager

September 27, 2023

A great team of professionals working at a great dealership make for a great customer experience : ) More

by pete38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Sep 28, 2023 -

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Sincerely Rick Lollar Service Manager

September 27, 2023

Mike Kyle always accommodates my service needs efficiently. He is personable and professional. He is always a pleasure to work with. More

by greenandgarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Edgar Garcia, Richard Lollar
Report | Print
Sep 28, 2023 -

BMW of Monterey responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

September 26, 2023

John was amazing. Love these guys. They were with me every step of the way. More

by Bryan Schalesky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, John Polli
Report | Print
Sep 29, 2023 -

BMW of Monterey responded

Your review brightened my day, Bryan! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Jimmy Cahill - General Manager

1
...
32
33
34
...
107