BMW of Monterey

Excellent customer service! Very much appreciated. I am thrilled with the support from everyone. Thanks. Very much appreciated. I am thrilled with the support from everyone. Thanks. More

We have probably bought 10 cars from Mischa over the years. Service Advisor Mike Kyle is a knowledgeable "car-guy" who is great to work with. He often goes above and beyond in the name of great service. years. Service Advisor Mike Kyle is a knowledgeable "car-guy" who is great to work with. He often goes above and beyond in the name of great service. More

Chris in service was excellent. He was a joy to work with. Efficient and kept me abreast of what was going on and needed for my car repair. He was a joy to work with. Efficient and kept me abreast of what was going on and needed for my car repair. More

Service rep was incredibly helpful and knowledgeable. Sh kept me apprised of the technician's progress and findings. Sh kept me apprised of the technician's progress and findings. More

Well Ogranized, Very Professional, Service advisor erica was amazing! Work done with work needed was great as well! Overall 5/5 was amazing! Work done with work needed was great as well! Overall 5/5 More

A great team of professionals working at a great dealership make for a great customer experience : ) dealership make for a great customer experience : ) More

Mike Kyle always accommodates my service needs efficiently. He is personable and professional. He is always a pleasure to work with. efficiently. He is personable and professional. He is always a pleasure to work with. More

John was amazing. Love these guys. They were with me every step of the way. Love these guys. They were with me every step of the way. More

BMW of Monterey is the best! Bought another car there today, and once again, it was a positive experience. John Polli, Client Advisor, is fabulous -- always honest, kind, and st Bought another car there today, and once again, it was a positive experience. John Polli, Client Advisor, is fabulous -- always honest, kind, and straightforward, and does excellent work with and for the buyer. I've been coming to this dealership for years and won't be going anywhere else. Thank you John and thank you BMW of Monterey. More

I bought my M5 from Monterey and I can't tell you how much they take care of me. I've been unfortunate enough to have a number of issues with the car (not their fault) but every single time I feel they a much they take care of me. I've been unfortunate enough to have a number of issues with the car (not their fault) but every single time I feel they actually go above and beyond. I don't know what I would do without my Service Advisor Mike Kyle... He especially has taken such good care of me. He knows the cars and he knows what is right in all situations. A lot of people including myself have had bad experiences with dealerships and I usually try to stay away but NOT with BMW of Monterey. I'm confident that they will figure out and fix any problem I have. Thank you ALL for your hard work and dedication to the brand. I sincerely appreciate it. More