BMW of Monterey

Everyone there is very kind and helpful ! My leaner car as ready for me when I arrived My leaner car as ready for me when I arrived More

Always helpful, are knowledgeable. My service advisor, Mike Kyle, able to find the solutions to most of my problems. My service advisor, Mike Kyle, able to find the solutions to most of my problems. More

Pleasant staff, knowledgeable, waiting area was great, loved the coffee machine and the comfy chairs! loved the coffee machine and the comfy chairs! More

I received excellent customer service. Everyone was very helpful and went out of their way to ensure I had a good experience Everyone was very helpful and went out of their way to ensure I had a good experience More

Always a wonderful experience. Chris and all you staff are great to work with because of their kindness and competency! Thank you! Chris and all you staff are great to work with because of their kindness and competency! Thank you! More

I purchased a car via Jimmy. Jimmy was generally unresponsive which was a little frightening following a large wire which he didn't confirm for 24 hours. I also never received an Jimmy was generally unresponsive which was a little frightening following a large wire which he didn't confirm for 24 hours. I also never received any follow-up communications like, when would I receive registration, or sending me a copy of the fully signed documents. I am happy with the car however it was not completely clean on arrival, there was sticky stuff in the interior and there was a very small scratch on the driver side door. More

I am pleased with the service and the explanation of what the service entailed. Staff was friendly and responsive to my questions. Pick up and delivery was excellent. the service entailed. Staff was friendly and responsive to my questions. Pick up and delivery was excellent. More

Staffs are very professional and nice. Service is in good quality. the environment is very comfortable while you are waiting there. Service is in good quality. the environment is very comfortable while you are waiting there. More

Great people and great service. I especially appreciate the loaner car service. Being able to keep the car overnight is a huge hel[. I especially appreciate the loaner car service. Being able to keep the car overnight is a huge hel[. More

We received an exceptional service and treatment from everyone in the service department. We received our car back on time as they promised. everyone in the service department. We received our car back on time as they promised. More