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BMW of Monterey

Seaside, CA

Overview
Reviews
Vehicles
4.6
1,060 Reviews
Call Dealership (831) 920-0743
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1 Geary Plaza

Seaside, CA

93955

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Showing 1,060 reviews

December 01, 2023

Jaime 5 star service! Always friendly and efficient. BMW lucky to have him and we are lucky he attends to us. More

by MANDOBELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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Dec 02, 2023 -

BMW of Monterey responded

Thanks for sharing your thoughts about your experience with Jaime here at BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

December 01, 2023

Worked hard to make the deal we were comfortable with. Would be happy to work with John again. More

by Davidcbruce57
Recommend Dealer
Yes
Employees Worked With
John Polli, AMIR MOHSIN
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Dec 02, 2023 -

BMW of Monterey responded

David, here at BMW of Monterey, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with John, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Andrew Jennings General Sales Manager

November 30, 2023

All my concerns were addressed: as follows: always dependable, knowledgeable specialist, provided great customer service! More

by WTGUANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Dalit
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Nov 30, 2023 -

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

November 30, 2023

Mike is great and your mehanics too. thank you for your wonderful diligent awesome team More

by ANNHOUGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Edgar Garcia
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Nov 30, 2023 -

BMW of Monterey responded

Ann, Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and our team, and don't hesitate to let us know if we can be of further assistance. Sincerely Rick Lollar Service Manager

November 29, 2023

BMW genius was very helpful. I wish I could get out of my lease of a 745e, 14 months left. I hate the car. It has been a lemon with many electronic. problems. Just bought my wife More

by JFETHERSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Edgar Garcia
Report | Print
Nov 30, 2023 -

BMW of Monterey responded

Thank you for taking the time to share your feedback. We sincerely appreciate your business, and please don't hesitate to reach out if we can be of any further assistance. Sincerely Rick Lollar Service Manager

November 27, 2023

They always provide excellent service and were very accommodating with my new car purchase. This is my second car with them and will not be my last. More

by Happy BMW Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Erdal Kenar, Nathan Reed
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Nov 27, 2023 -

BMW of Monterey responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

November 26, 2023

Great experience and great team! The whole experience was super smooth! Amazing experience with John’s updates from time to time about the car . More

by jazzysandhu25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, John Polli
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Nov 26, 2023 -

BMW of Monterey responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely, Andrew Jennings General Sales Manager

November 25, 2023

Mike Kyle is wonderful! ! No matter how busy he is he gets back to us the same day we call!! Misha is a delightful salesman! He was instrumental in us purchasing our se More

by LVANBEBBER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Mike Kyle, Michael Crnkovich
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Nov 26, 2023 -

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely Rick Lollar Service Manager

November 25, 2023

Exceptional service provided by the entire team starting with Chris, my service advisor.! Provided me with a loaner and kept me informed about the progress, including part’s delivery. More

by NLSHATTU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Nov 26, 2023 -

BMW of Monterey responded

Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad Chris waa able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

November 25, 2023

Very professional and a really good experience! Very friendly staff! I would highly recommend this establishment! More

by MONIZ360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Michael Crnkovich, John Polli
Report | Print
Nov 26, 2023 -

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Andrew Jennings General Sales Manager

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