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BMW of Monterey

Seaside, CA

Overview
Reviews
Vehicles
4.6
1,060 Reviews
Call Dealership (831) 920-0743
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1 Geary Plaza

Seaside, CA

93955

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Showing 1,060 reviews

December 08, 2023

If you’re looking for outstanding service, BMW of Monterey is where you should go when buying not just a BMW but any car. The staff is always friendly and knowledgeable. They’re the ultimate auto dea More

by luisreis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, Jimmy Cahill, Salena Dominguez
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Dec 08, 2023 -

BMW of Monterey responded

Thank you, Luis! Here at BMW of Monterey, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Andrew Jennings General Sales Manager

December 07, 2023

Elissa is a superb communicator. I appreciate the Lyft ride back after I dropped the car. More

by craig81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elissa
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Dec 07, 2023 -

BMW of Monterey responded

Craig, Thanks for sharing your thoughts about your experience with BMW of Monterey. Elissa and our team appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

December 07, 2023

Kept me informed Flexible with my schedule Car was exceptionally clean when I picked it up More

by OLFSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Garcia
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Dec 08, 2023 -

BMW of Monterey responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Monterey, we look forward to having you as one of our valued customers for many more years to come! Sincerely Rick Lollar Service Manager

December 05, 2023

Everyone in that dealership did not want to sell a car except Michael personally, would not recommend anyone but him More

by William28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael "Misha" Godick, Bob Thomas, Erdal Kenar, Michael Crnkovich, John Polli, Parris Yancey, Nathan Reed, Bryan Williams, Salena Dominguez
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Dec 06, 2023 -

BMW of Monterey responded

On behalf of BMW of Monterey, I would like to thank you for sharing details of your recent visit, William. The experience you describe with the rest of our staff is not reflective of the standards of our business. At your earliest convenience, please contact me so I can learn more about what happened. I hope to hear from you soon. Sincerely, Jimmy Cahill - General Manager

December 04, 2023

Professional, clean and gets you in and out quickly. Loaner cars new and clean. Very nice dealership More

by CLUBJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Mike Kyle, Edgar Garcia, Richard Lollar
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Dec 04, 2023 -

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

December 04, 2023

If you want to buy a BMW, this is the place to go to, I felt at ease and not pushed around like most salesmen do. It is a relaxing experience and you leave confidently knowing you got a good/fair deal. The More

by violetkigoonya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich
Report | Print
Dec 05, 2023 -

BMW of Monterey responded

Thank you, Violet, for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely, Andrew Jennings General Sales Manager

December 02, 2023

Recently visited BMW of Monterey for a car purchase. Impressed by John's exceptional service and expertise, which outshone other dealerships. The drive from Marin was definitely worth it. More

by sifil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Michael Crnkovich, John Polli
Report | Print
Dec 02, 2023 -

BMW of Monterey responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with John and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sincerely, Andrew Jennings General Sales Manager

December 02, 2023

This location has always been very helpful. Chris Almeida has always gone above and beyond with whatever I have needed help with 12/10. Keeps me coming back. Thank you all! More

by KY.TURN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Almeida
Report | Print
Dec 02, 2023 -

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

December 02, 2023

The great service . Professional. Well taken care of customer service good employees and price affordable. More

by VICTORTORRES69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Edgar Garcia, Richard Lollar
Report | Print
Dec 02, 2023 -

BMW of Monterey responded

Victor, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely Rick Lollar Service Manager

December 01, 2023

Great, personal service. Mike is great to work with and is responsive to our needs. More

by JMCQUILLENJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Dec 02, 2023 -

BMW of Monterey responded

Thanks for sharing about your experience with Mike here at BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

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