BMW of Monterey

There are many maintenance, repair and service options available to me locally, and I have taken my car to some of them for a variety of reasons. However I have alway returned to my BMW dealer when I hav available to me locally, and I have taken my car to some of them for a variety of reasons. However I have alway returned to my BMW dealer when I have needed a big job done, a need it right the first time job, and a job that requires a highly experienced and technically skilled mechanic. More

I bought a used Audi from BMW Monterey. I had to return the car within two weeks to get the oil changed after the light came on saying to do so. The vehicle is a plug in hybrid vehicle an I had to return the car within two weeks to get the oil changed after the light came on saying to do so. The vehicle is a plug in hybrid vehicle and the battery must not have been tested by the dealership before they sold it because it would not hold a charge - so they took it to Audi to check out. Audi service kept the car for two weeks and then returned it. The battery still did not hold a charge. It went back for four weeks. I received the car back 48 hours ago and a warning light is now on saying it needs to be serviced, so it will have to go back to the shop. This used car from BMW Monterey was not tested or ready to be sold. More

We’ve bought 2 used cars there in the last 30 years. . A Lexus and a Honda. Both cars are Great and the Sales department is Great! Someday we will get a BMW😃 . A Lexus and a Honda. Both cars are Great and the Sales department is Great! Someday we will get a BMW😃 More

Excellent service on both cars every time that we come in, especially Mike in the Service group. in, especially Mike in the Service group. More

Jaime always very efficient and explains every and he is friendly too. I always feel confident repairs will be done correctly. friendly too. I always feel confident repairs will be done correctly. More

Very good, friendly & knowledgeable staff & management. Easy to schedule appointments & completes work as promised. Highly recommended. Easy to schedule appointments & completes work as promised. Highly recommended. More

I'm new to BMW. I've now made two visits for service. Each time, my car was serviced on time, per appointment. Erica Dimas assisted me with helpful and much apprec I've now made two visits for service. Each time, my car was serviced on time, per appointment. Erica Dimas assisted me with helpful and much appreciated information. She was courteous, friendly and professional. Very happy with the experience and will be back again when next service is due. Thanks again! More

Right car good price and excellent service. Nathan was great to talk to and very helpful/informative. This is our first family BMW and this experience made me thing maybe we should be doing the Nathan was great to talk to and very helpful/informative. This is our first family BMW and this experience made me thing maybe we should be doing the BMW thing more often. More

Great experience! They were friendly, attentive and very knowledgeable. They made the buying process very easy. They were friendly, attentive and very knowledgeable. They made the buying process very easy. More

The service is very good and I like the way u guys work things out. I would definitely come back next time! things out. I would definitely come back next time! More