BMW of Monterey

I appreciate the excellent customer service. Scheduling was very convenient and service was completed timely. Scheduling was very convenient and service was completed timely. More

My experience is OK but I need more details and more patience When you buy a new car. patience When you buy a new car. More

Always a pleasure taking my vehicle to BMW OF MONTEREY excellent customer service , Service Department always delivers excellent results excellent customer service , Service Department always delivers excellent results More

As has been my past experience, Monterey BMW staff was excellent. I especially enjoyed my experience working with Michael Godick. He is the primary reason I continually go to Monterey BMW for my vehicle excellent. I especially enjoyed my experience working with Michael Godick. He is the primary reason I continually go to Monterey BMW for my vehicle leasing. More

Very helpful and cordial. No pressure on the purchase. They delivered vehicle as promised. First time buying online, and I was glad that I purchase vehicle from BMW of Mo No pressure on the purchase. They delivered vehicle as promised. First time buying online, and I was glad that I purchase vehicle from BMW of Monterey. More

Awesome service from the techs to the writers. Very well documented too! I drive 30+ miles to go specifically to Monterey BMW Very well documented too! I drive 30+ miles to go specifically to Monterey BMW More

I would recommend this dealership because of Nathan. I have owned several BMW's unfortunately, with this being the only dealership I have no choice but to use the dealership. I have owned several BMW's unfortunately, with this being the only dealership I have no choice but to use the dealership. More

The dealership was very professional and courteous and did everything to get me the best possible deal. John was my salesman and worked with me in every way to make it a pleasant experience. did everything to get me the best possible deal. John was my salesman and worked with me in every way to make it a pleasant experience. More

There are many maintenance, repair and service options available to me locally, and I have taken my car to some of them for a variety of reasons. However I have alway returned to my BMW dealer when I hav available to me locally, and I have taken my car to some of them for a variety of reasons. However I have alway returned to my BMW dealer when I have needed a big job done, a need it right the first time job, and a job that requires a highly experienced and technically skilled mechanic. More

I bought a used Audi from BMW Monterey. I had to return the car within two weeks to get the oil changed after the light came on saying to do so. The vehicle is a plug in hybrid vehicle an I had to return the car within two weeks to get the oil changed after the light came on saying to do so. The vehicle is a plug in hybrid vehicle and the battery must not have been tested by the dealership before they sold it because it would not hold a charge - so they took it to Audi to check out. Audi service kept the car for two weeks and then returned it. The battery still did not hold a charge. It went back for four weeks. I received the car back 48 hours ago and a warning light is now on saying it needs to be serviced, so it will have to go back to the shop. This used car from BMW Monterey was not tested or ready to be sold. More