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BMW of Monterey

Seaside, CA

4.6
1,060 Reviews

1 Geary Plaza

Seaside, CA

93955

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Showing 1,060 reviews

January 14, 2024

Fifth time leasing or buying from BMW of Monterey. Great to deal with, service is excellent. More

by RIOROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Michael Crnkovich
Jan 14, 2024 -

BMW of Monterey responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely Rick Lollar Service Manager

January 14, 2024

I loved how professional everybody was, and especially the girl that was my contact person. Although it’s been too long and I can’t remember her name but she was great to deal with. More

by barb3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Garcia
Jan 14, 2024 -

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

January 14, 2024

Mike Kyle in device is the best! ! Kudos to the service team. Erdal in sales is always friendly and remembers me. Can’t say that for other sales staff. Mike in finance is aw More

by michael2834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Mike Kyle, Michael Crnkovich, Edgar Garcia, Richard Lollar
Jan 14, 2024 -

BMW of Monterey responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

January 14, 2024

Service is great and the service center is there to make you happy. Very efficient More

by TOML.CHAPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Edgar Garcia, Richard Lollar
Jan 15, 2024 -

BMW of Monterey responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

January 13, 2024

BMW of Monterey is an excellent dealership. Competent service and a calm and respectful sales process. The sales and service staff are all pleasant, professional, and knowledgeable. More

by ALEXANDERJGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Michael Crnkovich, Nathan Reed
Jan 14, 2024 -

BMW of Monterey responded

It's great to hear that we were able to help you out, Alexander. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

January 11, 2024

Good service and polite throughout the process , will recommend John in sales to everyone as well. More

by Ashu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Polli
Jan 11, 2024 -

BMW of Monterey responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely Rick Lollar Service Manager

January 10, 2024

Excellent service & follow up/ confirmation. Really appreciate the car/truck wash & interior cleaning. Thanks to all the staff. More

by MBHAY1
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Jan 10, 2024 -

BMW of Monterey responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely Rick Lollar Service Manager

January 07, 2024

BMW of Monterey has the best service department on the Central Coast. They’re always extremely helpful and easy to work with More

by kristin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, John Polli
Jan 08, 2024 -

BMW of Monterey responded

Kristin, Thank you for choosing BMW of Monterey. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

January 07, 2024

My experience was amazing. Great people and easy to work with. I highly recommend them. More

by ctortorella7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parris Yancey
Jan 08, 2024 -

BMW of Monterey responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Andrew Jennings General Sales Manager

January 05, 2024

I initially brought my BMW X3 in for a check in Nov. , because the check/tire light kept coming on. I was driving alone on a long trip and wanted to make sure I wouldn't have a problem with my tires. The More

by AJOEMRY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024 -

BMW of Monterey responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely Rick Lollar Service Manager

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