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BMW of Monterey

Seaside, CA

Overview
Reviews
4.6
1,061 Reviews
Call Dealership (831) 920-0743
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1 Geary Plaza

Seaside, CA

93955

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Showing 1,061 reviews

January 15, 2024

Thanks for reminding me to write a review. The staff is great and all services performed well for a dealer’s higher price. Some amenities are reduced but I still come here for service and we p More

by Uguanadon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Almeida - 5 Stars, isn’t Bob Thomas gone, as in dead a long time?, Nathan Reed, Richard Lollar
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Jan 20, 2024 -

BMW of Monterey responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely Rick Lollar Service Manager

Jan 20, 2024 -

Uguanadon responded

Thank you for your response.

January 14, 2024

Fifth time leasing or buying from BMW of Monterey. Great to deal with, service is excellent. More

by RIOROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Michael Crnkovich
Report | Print
Jan 14, 2024 -

BMW of Monterey responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely Rick Lollar Service Manager

January 14, 2024

I loved how professional everybody was, and especially the girl that was my contact person. Although it’s been too long and I can’t remember her name but she was great to deal with. More

by barb3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Garcia
Report | Print
Jan 14, 2024 -

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

January 14, 2024

Mike Kyle in device is the best! ! Kudos to the service team. Erdal in sales is always friendly and remembers me. Can’t say that for other sales staff. Mike in finance is aw More

by michael2834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Mike Kyle, Michael Crnkovich, Edgar Garcia, Richard Lollar
Report | Print
Jan 14, 2024 -

BMW of Monterey responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

January 14, 2024

Service is great and the service center is there to make you happy. Very efficient More

by TOML.CHAPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Edgar Garcia, Richard Lollar
Report | Print
Jan 15, 2024 -

BMW of Monterey responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

January 13, 2024

BMW of Monterey is an excellent dealership. Competent service and a calm and respectful sales process. The sales and service staff are all pleasant, professional, and knowledgeable. More

by ALEXANDERJGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Michael Crnkovich, Nathan Reed
Report | Print
Jan 14, 2024 -

BMW of Monterey responded

It's great to hear that we were able to help you out, Alexander. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

January 11, 2024

Good service and polite throughout the process , will recommend John in sales to everyone as well. More

by Ashu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Polli
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Jan 11, 2024 -

BMW of Monterey responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely Rick Lollar Service Manager

January 10, 2024

Excellent service & follow up/ confirmation. Really appreciate the car/truck wash & interior cleaning. Thanks to all the staff. More

by MBHAY1
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Jan 10, 2024 -

BMW of Monterey responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely Rick Lollar Service Manager

January 07, 2024

BMW of Monterey has the best service department on the Central Coast. They’re always extremely helpful and easy to work with More

by kristin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, John Polli
Report | Print
Jan 08, 2024 -

BMW of Monterey responded

Kristin, Thank you for choosing BMW of Monterey. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

January 07, 2024

My experience was amazing. Great people and easy to work with. I highly recommend them. More

by ctortorella7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parris Yancey
Report | Print
Jan 08, 2024 -

BMW of Monterey responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Andrew Jennings General Sales Manager

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