Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Monterey

Seaside, CA

Overview
Reviews
Vehicles
4.6
1,060 Reviews
Call Dealership (831) 920-0743
View Awards

1 Geary Plaza

Seaside, CA

93955

Directions

By Type

Showing 1,060 reviews

January 25, 2024

i enjoyed making a purchase at bmw of monterey. big thanks to john he really made the process go nice and easy , stayed till after closing hours to help us out ! if you come check out a car ask for More

by yoyo3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Polli
Report | Print
Jan 26, 2024 -

BMW of Monterey responded

Thanks for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely, Andrew Jennings General Sales Manager

January 24, 2024

Super friendly staff. ... always professional and happy to do their job!!! Keep up the excellent job! More

by brianjgarneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Jan 25, 2024 -

BMW of Monterey responded

Brian, Thanks for sharing about your experience with BMW of Monterey. Mike and our team appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

January 23, 2024

John was excellent at communicating and not making me feel pressured. If I lived closer, I would definitely return here. More

by Gabby
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Polli
Report | Print
Jan 24, 2024 -

BMW of Monterey responded

Thanks, Gabby, for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely, Andrew Jennings General Sales Manager

January 21, 2024

BMW provides excellent service and efficient customer relations. Mike Kyle is my service advisor and does a great job. More

by Judith Furman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Jan 22, 2024 -

BMW of Monterey responded

Judith, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Sincerely Rick Lollar Service Manager

January 20, 2024

clean, polite, professional, good coffee while waiting, stress-free purchase, great followup and great salesmen- Joseph Grant More

by SCOTT_SL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Grant
Report | Print
Jan 21, 2024 -

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

January 20, 2024

Everyone has been very friendly and easy to work with! !! Erdal was very accommodating and professional! More

by cmwood11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar
Report | Print
Jan 21, 2024 -

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely, Andrew Jennings General Sales Manager

January 20, 2024

Professional, Efficient, Courteous, Excellent buying experience . Nathan thoroughly answered every question I had. Excellent service. More

by hastigan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Nehrer Finance Manager, Nathan Reed
Report | Print
Jan 21, 2024 -

BMW of Monterey responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Nathan to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Andrew Jennings General Sales Manager

January 17, 2024

Excellent customer service from sales to the service department. I wouldn't bring my car anywhere else. More

by ANORTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle, Edgar Garcia, Richard Lollar
Report | Print
Jan 17, 2024 -

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely Rick Lollar Service Manager

January 16, 2024

Nathan was very nice to work with. BMW of Seaside was an easy purchasing experience. More

by smanville67
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, Nathan Reed
Report | Print
Jan 17, 2024 -

BMW of Monterey responded

Here at BMW of Monterey, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Nathan, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Andrew Jennings General Sales Manager

January 15, 2024

Thanks for reminding me to write a review. The staff is great and all services performed well for a dealer’s higher price. Some amenities are reduced but I still come here for service and we p More

by Uguanadon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Almeida - 5 Stars, isn’t Bob Thomas gone, as in dead a long time?, Nathan Reed, Richard Lollar
Report | Print
Jan 20, 2024 -

BMW of Monterey responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely Rick Lollar Service Manager

Jan 20, 2024 -

Uguanadon responded

Thank you for your response.

1
...
21
22
23
...
106