
BMW of Monterey
Seaside, CA
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Mike Kyle is very easy to work with. He is accommodating to my need to not be without my vehicle for a long time. He will arrange transportation for me if needed. Excellent customer s He is accommodating to my need to not be without my vehicle for a long time. He will arrange transportation for me if needed. Excellent customer service. More
Mike Kyle is the best service adviser and even if there might be more convient places to take our cars, we would drive the opposite direction from work to take our cars to Monterey. might be more convient places to take our cars, we would drive the opposite direction from work to take our cars to Monterey. More
They did not change my charger cable and they claimed me for not using in right way Not good experience I have to think twice before I recommend another one for not using in right way Not good experience I have to think twice before I recommend another one More
Nathen took very good care of us. He took time to explain and set up the car. His knowledge on BMWs is top notch. He even set up my BMW app on my phone. He took time to explain and set up the car. His knowledge on BMWs is top notch. He even set up my BMW app on my phone. More
Brian Mckeon was fabulous. No one seemed to care that i was standing around trying to get someone to take my car in as scheduled. But Brian came to the rescue while others we No one seemed to care that i was standing around trying to get someone to take my car in as scheduled. But Brian came to the rescue while others were talking and sitting around. Not the old "can do" service i remember from years ago. No coordination between service people and the "it's not my problem" perceived mentality by those in attendance. Thank you Brian. d ps = your name isn't on the Service Dept List below. More
This review is for 1 year service on my 2024 M440i xDrive Convertible. Due to a conflict, I had to reschedule my service for one day later. I originally had reserved a loaner for the that day and the deale Convertible. Due to a conflict, I had to reschedule my service for one day later. I originally had reserved a loaner for the that day and the dealership was able to provide one on my rescheduled day which was convenient. More