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BMW of Monterey

Seaside, CA

Overview
Reviews
4.6
1,066 Reviews
Call Dealership (831) 920-0743
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1 Geary Plaza

Seaside, CA

93955

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Showing 1,066 reviews

April 21, 2024

Excellent service, even though I turned up a day early for my appointment. I look forward to scheduling my next appointment More

by mmonegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
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Apr 22, 2024 -

BMW of Monterey responded

Thanks for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

April 20, 2024

Everyone was kind, professional and respectful. I would go back again. Thank you for all your help. More

by PURALEEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure what her name was but I did not see her above
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Apr 22, 2024 -

BMW of Monterey responded

Thanks for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

April 20, 2024

Things have been good as far as them getting the job done. I mostly come in for recalls as they are on the other side of the Bay about 35 miles away from me . I always had a good experience. More

by CTUNA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed and I can't remember budt they were nice, no charge recall
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Apr 22, 2024 -

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely Rick Lollar Service Manager

April 20, 2024

Always enjoy working with Misha. He is patient and totally knowledgeable with all BMW products. Hope to work with Misha again on our next BMW transaction.😁 More

by RSPOSTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Bob Thomas, Michael Crnkovich, Anna Kwon, Everardo Contreras, Jimmy Cahill
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Apr 22, 2024 -

BMW of Monterey responded

It's great to hear that Misha was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

April 18, 2024

Personable, kind and calm, professional. Above and beyond quality service. All the bells and whistles! More

by MOMMASTANTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, John Polli
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Apr 18, 2024 -

BMW of Monterey responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Andrew Jennings General Sales Manager

April 17, 2024

Bryan Miller is the reason we purchased our car. He had wonderful customer service and treated us with specialized focus and care. Thank you, Bryan! More

by TYLLERWILLIAMSON
Recommend Dealer
Yes
Employees Worked With
Bryan Williams
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Apr 17, 2024 -

BMW of Monterey responded

Tyler, Thank you so much for your kind words for Bryan, and for taking the time to leave us this wonderful feedback! Sincerely, Andrew Jennings General Sales Manager

April 17, 2024

John is the best, he is calm and does not push you for a decision and makes you feel important. Ali Afshar More

by ali.afshar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, John Polli
Report | Print
Apr 18, 2024 -

BMW of Monterey responded

Ali, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! John and our team here at BMW of Monterey are glad to have you as a customer. Sincerely, Andrew Jennings General Sales Manager

April 15, 2024

Wonderful dealership. Everyone we had contact with was efficient , kind commutative, and trustworthy. Highly recommend. More

by ashleetem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Polli
Report | Print
Apr 15, 2024 -

BMW of Monterey responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sincerely, Andrew Jennings General Sales Manager

April 13, 2024

The dealership is very customer-oriented. I really like my service manager, Chris Almeida, who explains everything clearly and answers all my questions. He and all the employees are consis More

by JOAN.KELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Almeida
Report | Print
Apr 13, 2024 -

BMW of Monterey responded

Thank you so much for your excellent review, Joan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chris here at BMW of Monterey to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. Sincerely Rick Lollar Service Manager

April 10, 2024

Great service. Mike always there to help and assist you. Always looking for specials to help you. More

by cokis_8919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Apr 11, 2024 -

BMW of Monterey responded

Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

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