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BMW of Monterey

Seaside, CA

4.6
1,060 Reviews

1 Geary Plaza

Seaside, CA

93955

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Showing 1,060 reviews

April 17, 2024

John is the best, he is calm and does not push you for a decision and makes you feel important. Ali Afshar More

by ali.afshar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, John Polli
Apr 18, 2024 -

BMW of Monterey responded

Ali, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! John and our team here at BMW of Monterey are glad to have you as a customer. Sincerely, Andrew Jennings General Sales Manager

April 15, 2024

Wonderful dealership. Everyone we had contact with was efficient , kind commutative, and trustworthy. Highly recommend. More

by ashleetem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Polli
Apr 15, 2024 -

BMW of Monterey responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sincerely, Andrew Jennings General Sales Manager

April 13, 2024

The dealership is very customer-oriented. I really like my service manager, Chris Almeida, who explains everything clearly and answers all my questions. He and all the employees are consis More

by JOAN.KELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Almeida
Apr 13, 2024 -

BMW of Monterey responded

Thank you so much for your excellent review, Joan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chris here at BMW of Monterey to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help. Sincerely Rick Lollar Service Manager

April 10, 2024

Great service. Mike always there to help and assist you. Always looking for specials to help you. More

by cokis_8919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Apr 11, 2024 -

BMW of Monterey responded

Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

April 10, 2024

The process was very easy. Found a good deal on a CPO vehicle. Everyone was nice and helpful. I am very happy with my purchase! More

by DIANN4WALKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Toles, Michael Crnkovich
Apr 11, 2024 -

BMW of Monterey responded

Diann, Thanks for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely, Andrew Jennings General Sales Manager

April 10, 2024

Kept informed on work progress. When projection longer than anticipated they provided a loaner vehicle in the same class as mine More

by cthor92422
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Almeida
Apr 11, 2024 -

BMW of Monterey responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback! Sincerely Rick Lollar Service Manager

April 08, 2024

Great parts/ service professional reliability you can count on! Extremely knowledgeable and also sent updates. More

by MARLANDSTEEPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Apr 09, 2024 -

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

April 02, 2024

Have purchased BMWs at a number of dealerships. Never above a 3.5 before. Hands down, this one is special from the professionalism to the engaging and thoughtful interactions with everyone. More

by mwcon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Erdal Kenar, Michael Crnkovich, Salena Dominguez
Apr 02, 2024 -

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely, Andrew Jennings General Sales Manager

March 31, 2024

This is our 4th BMW bought at the Monterey dealership. We always are confident of getting a fair price and attention to our needs from Michael Godick. More

by BIRDROCKROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Mike Kyle, Michael Crnkovich, Jimmy Cahill
Mar 31, 2024 -

BMW of Monterey responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Congratulations on your 4th BMW! Sincerely Rick Lollar Service Manager

March 30, 2024

John Polli did an outstanding job on my recent purchase of a CPO 2021 BMW 530e remotely from Texas without even physically inspecting it. More

by meprm
Recommend Dealer
Yes
Employees Worked With
John Polli
Mar 30, 2024 -

BMW of Monterey responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience! Sincerely Rick Lollar Service Manager

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