BMW of Monterey

I was provided with an in depth quality service and description of the status of the car. Brought a 1991 E30 for inspection prior to purchasing it. description of the status of the car. Brought a 1991 E30 for inspection prior to purchasing it. More

Ms. Dalit was amazing grate customer service. She made me fell welcomed I will definitely be back. fell welcomed I will definitely be back. More

I purchased a vehicle and before leaving the dealership I noticed that there were no floor mats. The salesman explained that he would send me the floor mats through mail or refund me the amount. After a few noticed that there were no floor mats. The salesman explained that he would send me the floor mats through mail or refund me the amount. After a few days they followed up saying they can’t send me new mats or refund me for the mats. After I complained explaining that I was given TWO options: a refund or my mats mailed to me, they agreed to send me new mats. They finally arrived and they don’t fit in my car. This is a joke. Horrible service and I will never buy from a BMW dealership again. I had to go out and purchase new mats. I can’t use the ones sent to me. How can they not know which mats to use for a car they sold me. More

Service department gets the job done. Professionally and respectfully. On time and on estimate. Thanks. Professionally and respectfully. On time and on estimate. Thanks. More

Excellent service, even though I turned up a day early for my appointment. I look forward to scheduling my next appointment for my appointment. I look forward to scheduling my next appointment More

Everyone was kind, professional and respectful. I would go back again. Thank you for all your help. I would go back again. Thank you for all your help. More

Things have been good as far as them getting the job done. I mostly come in for recalls as they are on the other side of the Bay about 35 miles away from me . I always had a good experience. done. I mostly come in for recalls as they are on the other side of the Bay about 35 miles away from me . I always had a good experience. More

Always enjoy working with Misha. He is patient and totally knowledgeable with all BMW products. Hope to work with Misha again on our next BMW transaction.😁 He is patient and totally knowledgeable with all BMW products. Hope to work with Misha again on our next BMW transaction.😁 More

Personable, kind and calm, professional. Above and beyond quality service. All the bells and whistles! Above and beyond quality service. All the bells and whistles! More

Bryan Miller is the reason we purchased our car. He had wonderful customer service and treated us with specialized focus and care. Thank you, Bryan! He had wonderful customer service and treated us with specialized focus and care. Thank you, Bryan! More