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BMW of Monterey

Seaside, CA

4.6
1,066 Reviews

1 Geary Plaza

Seaside, CA

93955

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Showing 1,066 reviews

May 10, 2024

Fantastic car buying experience! John was knowledgeable and helpful, making the process smooth and hassle-free. Highly recommend! More

by alonso8estrada
Recommend Dealer
Yes
Employees Worked With
John Polli
May 11, 2024 -

BMW of Monterey responded

Alonsa, Thank you for the kind words for our service department! We look forward to sharing your compliments with John and our team. Please don't hesitate to let us know if we can further assist. Sincerely Rick Lollar Service Manager

May 10, 2024

John P. provided excellent service and was able to get me in a car in very little time. Overall was a very enjoyable experience. More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, John Polli, AMIR MOHSIN
May 11, 2024 -

BMW of Monterey responded

Alex, Here at BMW of Monterey, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with John, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Andrew Jennings General Sales Manager

May 09, 2024

Overall review is that we recommend BMW Monterey. Wife and I found a nice BMW X5 on the website. We decided to take a look at it and end up finding it by trading off our jeep Wrangler. Everything was More

by Tony Xu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar, Jimmy Cahill
May 10, 2024 -

BMW of Monterey responded

Tony, Thank you for taking the time to share your thoughts on working with Erdal and our team. We're glad to hear we delivered such a great experience! Sincerely, Andrew Jennings General Sales Manager

May 09, 2024

The BMW service center in Seaside staff is doing a fantastic job providing quality service to their customers. Erica works with a management team who knows what they are doing and I can say they excel More

by charlemagnetertulien99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica is outstanding, Edgar Garcia
May 10, 2024 -

BMW of Monterey responded

Charle, Thanks for sharing your thoughts about your experience with BMW of Monterey. Erica and our team appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

May 09, 2024

I appreciate the promptness, services, and support of this BMW dealership. Everyone is helpful and courteous. More

by melinda.bowman.manlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa, Parris Yancey
May 10, 2024 -

BMW of Monterey responded

Melinda, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

May 08, 2024

Great experience dealing with BMW of Monterey and Erdal Kenar! Everything was just as they represented. The car was delivered covered to Augusta, Ga the evening before we left for the Cruise. Personal t More

by davidaugustasewing
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar, Michael Crnkovich
May 09, 2024 -

BMW of Monterey responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sincerely, Andrew Jennings General Sales Manager

May 06, 2024

Chris is excellent in his communication My car was brought in by my husband being out of town. Was able to be updated thru Chris text. Thanks to Chris in service dept. More

by heartsmith1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 06, 2024 -

BMW of Monterey responded

Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

May 05, 2024

My experience was not the norm for purchasing a car. Very little going back and forth and no pressure.. iI recommend this dealership. More

by debralph
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich
May 06, 2024 -

BMW of Monterey responded

Thank you for your review. We truly appreciate your business here at BMW of Monterey. Congratulations on your new purchase! Sincerely Rick Lollar Service Manager

May 05, 2024

All went very smooth and good, on time with nice reports on what has been done on my car, More

by Vedho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man who schedules , Mike Kyle
May 06, 2024 -

BMW of Monterey responded

Thank you so much for the five-star rating. We truly appreciate your business. Sincerely Rick Lollar Service Manager

May 04, 2024

Great service! They took good care of my car and made sure everything was perfect. More

by ROSITA.GHANBARPOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lollar
May 04, 2024 -

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Richard or our team know if we can be of further assistance. Sincerely Rick Lollar Service Manager

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