Back

BMW of Monterey

Seaside, CA

4.6
1,060 Reviews

1 Geary Plaza

Seaside, CA

93955

Directions

By Type

Showing 1,060 reviews

May 11, 2024

Excellent customer service. The woman that worked with me (sorry I do not remember her name) was excellent. Arranged for an Uber to take me home. More

by cahatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure why she is not listed in service dept. she is at the desk right as you walk in
May 12, 2024 -

BMW of Monterey responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Monterey to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely Rick Lollar Service Manager

May 11, 2024

JOHN WAS VERY VRRY NICE , AND POLITE. I WOULD CONTACT HIM IF I AM LOOKING FOR ANOTHER CAR. More

by joezzini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, John Polli
May 12, 2024 -

BMW of Monterey responded

It's fantastic to hear that John provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of Monterey! Sincerely, Andrew Jennings General Sales Manager

May 11, 2024

Had an appointment to finalize sale. Over 2 hours to see finance manager. That was too long More

by edscagliotti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar, Michael Crnkovich
May 12, 2024 -

BMW of Monterey responded

Thank you for your candid feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely, Andrew Jennings General Sales Manager

May 10, 2024

Friendly, organized and efficient. BMW of Monterey makes it easy to maintain your vehicle with very little hassle and while providing world class service. More

by jdodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick, Edgar Garcia
May 10, 2024 -

BMW of Monterey responded

Thanks for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

May 10, 2024

Fantastic car buying experience! John was knowledgeable and helpful, making the process smooth and hassle-free. Highly recommend! More

by alonso8estrada
Recommend Dealer
Yes
Employees Worked With
John Polli
May 11, 2024 -

BMW of Monterey responded

Alonsa, Thank you for the kind words for our service department! We look forward to sharing your compliments with John and our team. Please don't hesitate to let us know if we can further assist. Sincerely Rick Lollar Service Manager

May 10, 2024

John P. provided excellent service and was able to get me in a car in very little time. Overall was a very enjoyable experience. More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, John Polli, AMIR MOHSIN
May 11, 2024 -

BMW of Monterey responded

Alex, Here at BMW of Monterey, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with John, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Andrew Jennings General Sales Manager

May 09, 2024

Overall review is that we recommend BMW Monterey. Wife and I found a nice BMW X5 on the website. We decided to take a look at it and end up finding it by trading off our jeep Wrangler. Everything was More

by Tony Xu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar, Jimmy Cahill
May 10, 2024 -

BMW of Monterey responded

Tony, Thank you for taking the time to share your thoughts on working with Erdal and our team. We're glad to hear we delivered such a great experience! Sincerely, Andrew Jennings General Sales Manager

May 09, 2024

The BMW service center in Seaside staff is doing a fantastic job providing quality service to their customers. Erica works with a management team who knows what they are doing and I can say they excel More

by charlemagnetertulien99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica is outstanding, Edgar Garcia
May 10, 2024 -

BMW of Monterey responded

Charle, Thanks for sharing your thoughts about your experience with BMW of Monterey. Erica and our team appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

May 09, 2024

I appreciate the promptness, services, and support of this BMW dealership. Everyone is helpful and courteous. More

by melinda.bowman.manlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa, Parris Yancey
May 10, 2024 -

BMW of Monterey responded

Melinda, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

May 08, 2024

Great experience dealing with BMW of Monterey and Erdal Kenar! Everything was just as they represented. The car was delivered covered to Augusta, Ga the evening before we left for the Cruise. Personal t More

by davidaugustasewing
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar, Michael Crnkovich
May 09, 2024 -

BMW of Monterey responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sincerely, Andrew Jennings General Sales Manager

...
12
...