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BMW of Monterey

Seaside, CA

Overview
Reviews
Vehicles
4.6
1,061 Reviews
Call Dealership (831) 920-0743
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1 Geary Plaza

Seaside, CA

93955

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Showing 1,061 reviews

May 27, 2024

Chris Almeida is great Exceptional knowledge and set A definite plus The entire experience was truly excellent More

by TERRENCE C HACK MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Almeida
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May 28, 2024 -

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

May 26, 2024

Very comfortable and relaxed. No pressure. Staff was very helpful and answered all questions clearly and completely. More

by calentz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salena Dominguez
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May 28, 2024 -

BMW of Monterey responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing BMW of Monterey! Sincerely, Andrew Jennings General Sales Manager

May 25, 2024

Very good staff and mechanics. Expensive but worth it. Definitely take good care of your vehicle. More

by DANRYAN.PE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Dalit
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May 28, 2024 -

BMW of Monterey responded

Thanks for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

May 23, 2024

Very great customer service over the phone and was very helpful. Great over all service More

by amata7177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashleigh
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May 24, 2024 -

BMW of Monterey responded

Thank you for the kind words about our customer service at BMW of Monterey! We're delighted to hear you had a great experience with us. Please don't hesitate to reach out if you need anything else in the future. Sincerely, Jimmy Cahill - General Manager

May 21, 2024

Great experience working with the sales and finance team. Leased 2 cars within 2 weeks and had them delivered to my house. More

by perweznawabi.1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jennings
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May 21, 2024 -

BMW of Monterey responded

Thank you so much for choosing BMW of Monterey! Please let Andrew know if we can be of any more assistance. Sincerely, Andrew Jennings General Sales Manager

May 21, 2024

Everything went well with the buy. There's always a delay in getting to finance but once there, everything went quickely More

by jg13
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich
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May 21, 2024 -

BMW of Monterey responded

Thanks for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely, Andrew Jennings General Sales Manager

May 18, 2024

Salena and Michael made the transaction easy. Hassle free and smooth. Would recommend them both. More

by CLASEN519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, Salena Dominguez
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May 20, 2024 -

BMW of Monterey responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at BMW of Monterey are glad to have you as a customer. Sincerely, Andrew Jennings General Sales Manager

May 18, 2024

Friendly staff. Timely with getting you in at your service time. Highly interactive if you are in the lobby waiting for your car to be finished. More

by petersob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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May 20, 2024 -

BMW of Monterey responded

Thank you, Peter! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Monterey, we look forward to having you as one of our valued customers for many more years to come! Sincerely Rick Lollar Service Manager

May 18, 2024

Great! Everything went well and was completed in the time frame that was promised at time to f scheduling. More

by SARAH.BOUCHIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich
Report | Print
May 20, 2024 -

BMW of Monterey responded

Hi Sarah: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Andrew Jennings General Sales Manager

May 14, 2024

The sales rep was great. No pressure. Let us take the car out a couple times. This rating is for the sales dept not the Service Center. We haven't used the service center yet More

by RFREDERICK0
Recommend Dealer
Yes
Employees Worked With
Bryan Williams
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May 14, 2024 -

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

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