BMW of Monterey

From the first point of contact to the moment I drove my certified 2008 335i convertible off the lot, Gabe was informative, responsive and easy to work with in the sale. He is knowledgeable about BMWs and certified 2008 335i convertible off the lot, Gabe was informative, responsive and easy to work with in the sale. He is knowledgeable about BMWs and cars in general, and was willing to spend the time with me to familiarize me with the features of my BMW. At my request, he arranged for a wheel swap (I wanted 18s instead of 19s)with another used BMW, and was always friendly and helpful. I highly recommend this dealership, and Gabe is a great guy to work with if you are shopping for a BMW. More

The survey from BMW corporate could not be picked up because of some computer glitch. Misha was once again wonderful and honest to deal with and explained everything thoroughly. I got a little confuse because of some computer glitch. Misha was once again wonderful and honest to deal with and explained everything thoroughly. I got a little confused from Steven about the optional coverage for tire blowout/windshield cracking for about $1,800 extra. It sounded as if a nail got into the tire, a light went on the dashboard, and I had 150 miles to get to a garage. But then I was told it would require a complete tire replacement. When I called Sullivan's Tires later that day, and told them it was a Continental tire and explained the situation, the serviceman mentioned unless the nail went into the side of the tire, they could repair any Continental tire for a nail insertion--and so I was wondering why the dealership mentioned each time a nail went in, you would have to buy another $250 tire???? Can BMW corporate try to send me another survey to my email??? thanks, George Fusco More

I have never had a better experience at a car dealership! My sales rep, Walter Irish, is truely a BMW enthusiast and gave me straightforward, honest information that enabled me to get the best BMW for my mon My sales rep, Walter Irish, is truely a BMW enthusiast and gave me straightforward, honest information that enabled me to get the best BMW for my money. When I first stopped in at the dealership it was only to waste some time before an appointment. 2 test drives later and I was hooked. A few visits later and I had a brand new 335XI on order. 1500 miles later and I couldn't be happier. I have always drive old, used cars. I have now learned that you get what you pay for (plus free maintenance). They also have great coffee:) More

Thank you to Gabe and Gary for working with me until we found the perfect car for my needs! I really think of you two as my new BFFs! I LOVE driving my BMW and really appreciate the time you took in help found the perfect car for my needs! I really think of you two as my new BFFs! I LOVE driving my BMW and really appreciate the time you took in helping me realize my BMW dream!! You guys are the best! Everytime I walked into the dealership I felt like I was coming home again. People recognized me and were more than willing to help answer questions. More

I purchased a certified pre owned car. The sales staff was excellent, informative, helpful and patient when coordinating with my very busy calandar. The sales rep offered to bring the car to me, stay aft was excellent, informative, helpful and patient when coordinating with my very busy calandar. The sales rep offered to bring the car to me, stay after hours and do anything he could to make my experience a positive one. Thank you. More

Michael Godick is by far the best car salesman I have ever dealt with. He is extremely knowledgable, friendly and honest. He is hard working and cares about his customers. Unlike my previous experiences ever dealt with. He is extremely knowledgable, friendly and honest. He is hard working and cares about his customers. Unlike my previous experiences buying cars, it has been an absolute pleasure doing business with him! More

My wife and I were very pleased with the manner in which the purchase of our new 2011 BMW 328i Sedan was handled by Client Advisor Steven Wright: from initial meeting, price negotiation, and final purchase. the purchase of our new 2011 BMW 328i Sedan was handled by Client Advisor Steven Wright: from initial meeting, price negotiation, and final purchase. We were impressed with the no pressure and very patient approach he demonstrated by explaining every detail and special features of our new BMW, and his finesse in handling the complete transaction, even contacting our automobile insurance company representative to update our insurance policy before we drove off with our new BMW! Purchasing a new automobile can be a pleasurable and stress-free experience when dealing with a sales person of Steven Wright's caliber! More

Michael was very knowledge about the vehicle. He was very courtesy, a true professionally. I was treatment more like a friend, instead of just another customer. He worked the best possible deal for the car courtesy, a true professionally. I was treatment more like a friend, instead of just another customer. He worked the best possible deal for the car and my trade in. It was a win win for both me and the dealership. I would recommend BMW of Monterey to everyone. More

Everyone was exceedingly helpful and professional. I came to the dealership focused on a particular car and had a price in mind for the same. There was absolutely no sales pressure and when I got presen came to the dealership focused on a particular car and had a price in mind for the same. There was absolutely no sales pressure and when I got presented with the initial offer it was better than I expected and in line with what I wanted to pay, or even better. Bob Thomas was great and knowledgeable and refreshingly, instead of making up an answer, he would say "I don't know" when he didn't know, but then researched the answer and got it for me. True class. Scott Koster was also very helpful and I made the initial contact through him. My family will certainly return when it's time to purchase our next vehicle. More

I was able to select the model that I wanted at a price within my budget. The salesperson's expertise was especially helpful in fulfilling these requirements. All questions I asked were met with helpfu within my budget. The salesperson's expertise was especially helpful in fulfilling these requirements. All questions I asked were met with helpful efforts to address them without exception. The salesperson was especially helpful. More