BMW of Monterey

I swear I didn't run over anything. You'd have thought I felt it. Apparently I did. The net result was a suspicious bulge in my front passenger tire that was brought to my attention after a thorough detai felt it. Apparently I did. The net result was a suspicious bulge in my front passenger tire that was brought to my attention after a thorough detail job (another 5-star rating for the detail department), and was handled expeditiously and professionally by BMW of Monterey. My safety was their number one concern, and the whole process couldn't have been handled better. More

This is the 4th BMW I have purchased from this dealership and from Bob Thomas. He is authentic, honest, caring, and extremely knowledgable about all aspects of BMW's. When I don't understand something, h and from Bob Thomas. He is authentic, honest, caring, and extremely knowledgable about all aspects of BMW's. When I don't understand something, he explains it in terms that I can understand. Long after the sale of the car, Bob responds to phone calls and requests in a timely manner. He is always considerate and resourceful. I send all of my friends to this dealership to work with Bob because I don't take my recommendation lightly and I know that Bob will give them the best possible deal and he will treat them as he would his own friends. It is always a pleasure to buy a car from this dealership. It feels like I have an advocate in Bob, helping me navigate the process of buying a car, while staying within my budget. Thank you, Dr. T. Linzey More

Gabe was terrific. He made the experience a very good one. Great rapport and very knowledgeable on how to handle customer and transaction. All the dealership people I interacted with were very professi one. Great rapport and very knowledgeable on how to handle customer and transaction. All the dealership people I interacted with were very professional and congenial, including Finance Manager and Lease Turn-in. More

My complete experience with purchasing a Certified Preowned BMW from MICHAEL GODICK at BMW Monterey was exceptional in every way. Mr Godick treated me with respect, courteous appreciation and profess Preowned BMW from MICHAEL GODICK at BMW Monterey was exceptional in every way. Mr Godick treated me with respect, courteous appreciation and professionalism from beginning to end. The sales process was handled smoothly and after the sale was made, each final detailing request I made was handled so that when I left I felt satisfied and happy that the car was in the very best condition possible. I felt valued as a customer, and satisfied that every concern and question was attended to. CHRIS MARTINEZ in service not only did a fine job of handling the detailing requests I made for the car, but he also took the time to sit in the car with me and answer several questions I had regarding the use of it's many special options. I would, without hesitation, recommend Michael Godick at BMW Monterey to friends and family. More

I have purchased my last 5 cars from this dealership and have no complaints! Everyone is always so pleasant and helpful. I feel comfortable that everything will be in exactly the condition that they tell me have no complaints! Everyone is always so pleasant and helpful. I feel comfortable that everything will be in exactly the condition that they tell me it is, and if there's a problem they will fix it in a timely manner. Definately go to BMW of Monterey if you are in the market for a vehicle! More

My wife and I had been looking for a specific Altima for a few months when we found a for sale ad on the internet. We inquired about it through an email with Terrie Ross at BMW of Monterery. While most deal a few months when we found a for sale ad on the internet. We inquired about it through an email with Terrie Ross at BMW of Monterery. While most dealers don't want to negotiate price unless you are at their dealership and in their control, we made a sight unseen offer and Terrie said YES. The next day we drove from San Luis Obispo to Seaside to inspect the car. It was as advertised and we proceeded to purchase the car. Having been to a number of local dealerships where we felt pressured to purchase something that we did not want or spend more money than we had planned on, this was a pleasent surprise. The entire staff made us feel comfortable and treated us like family. They found financing for us at a reasonable rate. Having bought many cars over the last 45 years at new and used car dealerships and having first hand knowedgle of the car business, this by far was the best experinece I have had. BMW of Monterery deserves the highest 5 star rating available for it's sales department. They have a professional and knowedgleable staff that made purchasing a car an enjoyabe experience. The next time we look for a car, we will think of them first. More

WHY? I went to Porche and said "I want to buy the new porche hybrid suv." The salesman, Peter, said, "Did you bring your checkbook?" I said "No." Peter walked away. I went to Mercedes three times new porche hybrid suv." The salesman, Peter, said, "Did you bring your checkbook?" I said "No." Peter walked away. I went to Mercedes three times in one week, pointed to the suv and said "I want to buy that car." The sales manager was busy and said she'd call me about an appointment. She never did call me. That was a month ago. Lexus salesman was OK, Toyota was good, Subaru was good. When I walked into BMW, I was gunshy and kept to myself, but Michael Godick opened his arms and said "Hi! I'm Michael, How may I help you." He then rolled out the red carpet and showed me his suv and we went for a test drive even though I told him that I did not bring my checkbook. (Actually, I don't need a checkbook to buy a car. My bank will transfer funds.) I had an excellent time with Michael. All the dealerships were either empty or virtually empty, except for Mercedes. Going to BMW was like going to a big party. There were people and dogs and eating and talking to other customers and buying cars...and yes, I bought an suv from Michael. I bought it the next day. I love it. More

Bob Thomas is a professional salesman! I walked away feeling that he really cared that I was satisfied with my purchase. He spent the time to edcuate me and my wife about our purchases. YES we bought 2 feeling that he really cared that I was satisfied with my purchase. He spent the time to edcuate me and my wife about our purchases. YES we bought 2 2011s, a 740i and a 535i. If we had not cared for his service on the first one, we would not have gone back for seconds! I am a real estate broker and have owned an office for over 20 years and am pretty well qualified to recognice a true professional salesman when I encounter one. Continued success Bob. Chuck More

Cliff was very helpful and extremely knowledgeable. He was honest and straightforward, and most importantly not pushy. It was the most pleasant car-buying experience of my life. was honest and straightforward, and most importantly not pushy. It was the most pleasant car-buying experience of my life. More

I started my X5 shopping via e-mail (from home in Fresno, California) and BMW of Monterey's Terrie Ross stood out among other dealerships who replied. She was quick to get back to me, got right to the nut o California) and BMW of Monterey's Terrie Ross stood out among other dealerships who replied. She was quick to get back to me, got right to the nut of the deal, placed my special order and kept me regularly updated on my X5's progress through delivery. My final purchase experience was equally well-organized. James Jones in Finance clearly explained the available options, had the paperwork ready for our arrival and we were in and out in no time. More