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BMW of Monterey

Seaside, CA

Overview
Reviews
4.6
1,064 Reviews
Call Dealership (831) 920-0743
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1 Geary Plaza

Seaside, CA

93955

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Showing 1,064 reviews

February 24, 2025

John came in on his day off to meet with us very knowledgeable,professional, timely. More

by Dsmahan215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Polli
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Feb 26, 2025 -

BMW of Monterey responded

Thank you for your kind words and for taking the time to share your experience with BMW of Monterey! We appreciate your recognition of John's professionalism and knowledge. We're glad we could assist you and we look forward to seeing you again soon! Sincerely, Aaron Zielinski - General Manager

February 23, 2025

Our experience with our salesman, John Polli, was stellar! I will recommend him to everyone . I would purchase a car from him again. He was courteous, very knowledgeable of my vehicle, clear and p More

by Juliette Marie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Polli
Report | Print
Feb 25, 2025 -

BMW of Monterey responded

Thank you, Juliette! We’re thrilled to hear about your stellar experience with John Polli at BMW of Monterey. It’s wonderful to know that his professionalism and knowledge made such a positive impact on your purchase. We truly appreciate your recommendation and look forward to assisting you again in the future! Safe driving! Sincerely, Aaron Zielinski - General Manager

February 09, 2025

I’ve purchased several cars over tge years and feel the dealership is fair in pricing. More

by mjtgrl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faith Tell, John Polli
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Feb 11, 2025 -

BMW of Monterey responded

Thank you for your kind words! We truly appreciate your positive feedback regarding our pricing at BMW of Monterey. It's great to hear that you have had a consistent and satisfactory experience with us over the years. We look forward to assisting you again in the future! Sincerely, Jimmy Cahill - General Manager

December 12, 2024

John Polli did a fantastic job of facilitating this car-buying process with me! He was flexible with my constraints regarding communication and was quick to respond to any query I had. More

by mohan.raashi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich, John Polli
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Dec 13, 2024 -

BMW of Monterey responded

Thank you, Mohan, for your wonderful review! We’re thrilled to hear that John made your car-buying experience smooth and accommodating at BMW of Monterey. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Jimmy Cahill - General Manager

November 20, 2024

Thank you all your service was amazing i really appreciate you BMW monterey i hope you all the best! More

by Abdul rahimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Polli
Report | Print
Nov 22, 2024 -

BMW of Monterey responded

Thank you for your kind words! I truly appreciate your support and I am thrilled to hear that you had an amazing experience with us at BMW of Monterey. I look forward to serving you again in the future! Sincerely, Jimmy Cahill - General Manager

November 13, 2024

Friendly service people and I was provided a loaner car while they were working on my car. More

by SPEVERINI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Almeida
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Nov 15, 2024 -

BMW of Monterey responded

Thank you for your kind review! We're thrilled to hear that you received friendly service and that we could provide you with a loaner car while your vehicle was being serviced. At BMW of Monterey, we strive to ensure a smooth experience for our customers. We look forward to assisting you again in the future! Sincerely, Rick Lollar - Service Manager

October 15, 2024

Mike Kyle is a pleasure to work with. He is definitely an asset to the dealership. More

by MACHOTIME2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Oct 17, 2024 -

BMW of Monterey responded

Thank you for your kind words! I'm thrilled to hear that Mike has made your experience at BMW of Monterey enjoyable. I truly appreciate your feedback and hope to assist you again in the future! Sincerely, Rick Lollar - Service Manager

October 14, 2024

Great service and quality of work. Responsive to my questions and very helpful in making decisions on the care of my car. More

by JFESQ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Oct 14, 2024 -

BMW of Monterey responded

Thank you for your review. We truly appreciate you choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

October 13, 2024

Mike Kyle is very easy to work with. He is accommodating to my need to not be without my vehicle for a long time. He will arrange transportation for me if needed. Excellent customer s More

by RomaineMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Oct 13, 2024 -

BMW of Monterey responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing BMW of Monterey. We look forward to having you as one of our valued customers for many more years to come! Sincerely Rick Lollar Service Manager

October 12, 2024

Mike Kyle is the best service adviser and even if there might be more convient places to take our cars, we would drive the opposite direction from work to take our cars to Monterey. More

by CHEREROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
Report | Print
Oct 13, 2024 -

BMW of Monterey responded

Chere, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

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