BMW of Macon - Service Center

Minor service required BMW of Macon Is a top notch organization. Although I have just bought a home in Atlanta I will always deal with this organization. Not only do they c BMW of Macon Is a top notch organization. Although I have just bought a home in Atlanta I will always deal with this organization. Not only do they come and pick up my car and bring it back to me. They go out of their way to explain everything to me. I really appreciated the staff and the service. From Sales to Service, the experience as always been enjoyable and professional. More

Great service on my car Prompt scheduling, a loaner car is available, notification of services needed. My car is washed prior to me receiving it back. Convenient payment opti Prompt scheduling, a loaner car is available, notification of services needed. My car is washed prior to me receiving it back. Convenient payment option for service provided, friendly staff. More

Bmw x6 Great and professional service. Shelly is good at what she does. Dealership loaned me a nice quality BMW vehicle during my service. Thanks Bmw of Mac Great and professional service. Shelly is good at what she does. Dealership loaned me a nice quality BMW vehicle during my service. Thanks Bmw of Macon. More

Change tire It took them an hour to change my tire. I thought that was a little excessive. They knew we were in a hurry to get to the Atlanta airport. I.can nki It took them an hour to change my tire. I thought that was a little excessive. They knew we were in a hurry to get to the Atlanta airport. I.can nkit remember the guys name that met with us when we pulled in. More

Successful experience The BMW representative recognized the probable cause for the problems with my air conditioner after hearing the details. He estimated the time it woul The BMW representative recognized the probable cause for the problems with my air conditioner after hearing the details. He estimated the time it would take to fix the problems, and the service department met that timespan. Everyone was very friendly and interested in saying hello. I had to bring my poodle with me because I had been on a visit with grandchildren. All the employees were so sweet to him and shared stories about their pets. Everyone seemed to be caring and sincerely interested in my situation. More

Geat service picking up and elivering car Excellent response time . My car was serviced in 1 day . Seamless delivery of loaner vehicle etc. Just very impressed with personal service and respo Excellent response time . My car was serviced in 1 day . Seamless delivery of loaner vehicle etc. Just very impressed with personal service and responsiveness of BMW of macon . More

Great service Liz was awesome, very professional and polite. The service was accurate, great price and done in a timely manner. The waiting room was very comfor Liz was awesome, very professional and polite. The service was accurate, great price and done in a timely manner. The waiting room was very comfortable. More

Excellent Service Department Liz handled my service with utmost professionalism. Answered all questions I inquired about to my satisfaction. Left my car for service, she updated Liz handled my service with utmost professionalism. Answered all questions I inquired about to my satisfaction. Left my car for service, she updated me all day on the progress of the service. Kept me informed with faults found with an estimate. During pickup explained thoroughly all that was accomplished and with a great surprise the final cost came in under the original estimate by a significant amount. Have been to numerous BMW Service centers, would have to say this was the best experience ever. Went the extra mile to meet my needs. Would have to say Liz most thoroughly handled my visit with professional knowledge, friendly, courteous service. Will recommend this dealership. Will return for next service. More

Exceptional service Visited BMW Macon service department having trouble with sons 330I. Shelley Black directed me throughout the repair. She was even able to schedule rec Visited BMW Macon service department having trouble with sons 330I. Shelley Black directed me throughout the repair. She was even able to schedule recall repairs for the next business day. Her team exceeded expectations while making a trip to the dealership less painful than the dentist. More

Excellent Customer Service The service advisor and service team ensured our every need was met! Our vehicle was serviced in a timely manner and they answered all of our concern The service advisor and service team ensured our every need was met! Our vehicle was serviced in a timely manner and they answered all of our concerns. More